24 Hour Wristbands Reviews 

7,284
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 315 reviews, reviewers had a great experience with this company. Many customers are pleased with the product quality, often finding items arrive exactly as ordered and look great. People frequently highlight the quick turnaround times and efficient delivery, with many orders arriving sooner than expected or on time. The helpful service and easy ordering process also contribute to a smooth overall experience. However, some customers noted significant delivery issues, experiencing delays, missed deadlines, and misleading estimated arrival dates, even with expedited shipping. A few others felt product quality or accuracy was not as expected, citing incorrect colors, poor prints, or products not matching design proofs. Additionally, some reviewers mentioned unexpected charges, poor communication about order changes, or receiving different products due to company policy.

What people talk about most

Product

Customers had ambiguous experiences with product quality and accuracy, with many expressing satisfaction,... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the great... See more

Service

Clients share ambiguous opinions on service, with some reviewers expressing extreme disappointment and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They were quick and exactly what I ordered. I’m excited to use them for my wedding favors! I will say I wish there was more communication because I chose a small font size that isn’t very visible. I w... See more

Rated 3 out of 5 stars

I ordered magnetic name tags and paid a PREMIUM for the backs to be magnets. All the magnets came separate and require me to adhere them to all the nametag myself. Also there were inventory issues whe... See more

Rated 5 out of 5 stars

The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and v... See more

Rated 5 out of 5 stars

I just wanted to thank you for the great service and excellent quality on the lanyards. Everything came out perfect, and I really appreciate how smoothly the order went. Looking forward to worki... See more


Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(7,284)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I got my order but the Print was wrong…

I got my order but the Print was wrong on the bands. I had to send it back. There was no T on the name.

17 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 2 out of 5 stars

I ordered “coasters” and selected their…

I ordered “coasters” and selected their paper option. What I received were 16pt paper coasters, which—while technically noted in the description—are not suitable for use as actual coasters. Any moisture immediately seeps through the thin material and ends up on the surface underneath.

Given their functionality, I don’t believe these should be marketed as coasters at all. Unfortunately, customer service was also unhelpful in addressing the issue. Based on this experience, I would be hesitant to order from this site again or trust the quality of their products.

6 April 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 1 out of 5 stars

Cups had a hole

Atleast 1/2 of these cups had a small pinhole in the bottom of them and they leaked when filled with liquid. Very disappointing.

6 April 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 3 out of 5 stars

Order arrived late after I paid for…

Order arrived late after I paid for expedited shipping. Still waiting on my refund. Product was good.

24 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

Rated 5 out of 5 stars

Excellent product and company!

Great experience from purchase to delivery. They worked with me to get a good product ready. They were extremely professional and willing to adjust during mock up phase. It was super simple process through the entire process.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with setting up the…

Great experience with setting up the buttons on our own. Very quick and efficient. Only feedback is to show how big 3inch is the buttons were a little larger than anticipated and, I think we would have gone 2 inch but other than that we will use them again. Very quick turnaround! 10 out of 10 quality! Thank you looking forward to future work.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I love my items

I love my items. I was skeptical about uploading my own image but it turned out perfect! and the additional free 100 bands will come in handy as well. I truly believe if I need more bands I will go here! They even came faster than anticipated !

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst printer I’ve ever worked with

Worst printer I’ve ever worked with. I uploaded “blurry” artwork for a baby blanket and agreed to have it be slightly blurry. It was a gift for a baby shower more for sentimental value than anything — so it’s the only artwork I had. They paused my printing without saying why; I had to inquire several days later and get their feedback that it was “blurry.” Fine, I said to print even though it was. The blanket I got is not only blurry (which is fine), but has what looks like black dust specks printed into it all over. This part was NOT in the “blurry” artwork, and Zazzle seemed to print it just fine without it. They won’t issue a refund and keep saying I agreed to “blurry” artwork. Don’t order from these scam artists.

25 March 2026
Unprompted review
24 Hour Wristbands logo

Reply from 24 Hour Wristbands

Hello, We are very sorry to hear about your experience. We truly regret that our service did not meet your expectations. Your feedback is important to us because it helps us understand where we need to improve. Our goal is always to make things easy and smooth for our customers, and we apologize if we fell short this time. Thank you for sharing your review, and we hope we can serve you better in the future. Best Regards.

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