They were quick and exactly what I ordered. I’m excited to use them for my wedding favors! I will say I wish there was more communication because I chose a small font size that isn’t very visible. I w... See more
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24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 1-855-711-4467
- help@24hourwristbands.com
- 24hourwristbands.com
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Replied to 98% of negative reviews
Typically replies within 2 weeks
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I appreciate the ability to approve…
I appreciate the ability to approve before production.
This order took a little longer to receive than other orders in the past but I did receive in time for my event!!
Great custom product, bad shipping experience
As an end result, my product came out wonderful but I had a horrible experience with trying to get it shipped. I had to call and really fuss at them a week AFTER the 'estimated delivery date' as it was still showing in production, not even shipped yet. I had opened a service ticket online and the person I was chatting with through a service ticket tried to get me to pay an extra $100 to get it processed and shipped sooner...it was already a week late! The wonderful lady on the phone worked some kind of magic and got it processed and shipped so I received it on time for my cruise (they were custom beach towels for a group cruise). If they would have met or even came close to delivering on time, they would have gotten 5 stars!

Reply from 24 Hour Wristbands
I do not recommend this company at all
I do not recommend this company at all. They shipped my items damaged and UPS refused to deliver as a result. I never received my items and 24 hour wristbands told me that I need to replace and pay for another order . Additionally, I would have to pay $500 to reship my items to receive it 2 weeks past my original guaranteed arrival date. I will not receive my items on time and might have to cancel my event. The customer service is horrible and refused to let me speak with a manager or supervisor. They offered no appropriate solution, but said I should ask UPS for a refund for the items. Which makes NO SENSE! I would not recommend use of this Compsny under any circumstances

Reply from 24 Hour Wristbands
The products arrive looking amazing
The products arrive looking amazing, and the customer service is 10 out of 10! I will alays be using y'all for my nonprofit needs!
Tracking info wasnt correct
Tracking info wasnt correct, couldnt get an answer on when it would arrive. Put in a ticket and didnt get a response. Randomly got the package

Reply from 24 Hour Wristbands
The only thing I feel could be improved…
The only thing I feel could be improved is that I was expecting my prof to be emailed to me. I didn’t realize it was on your website, so we lost a couple of days. Everything else was great.
I’m still waiting for half of my order
I’m still waiting for half of my order. The customer service is laughable.

Reply from 24 Hour Wristbands
Fast and easy
Easy to order and fast shipping
Easy to order and fast shipping. Wristbands arrived earlier than expected.
Great prices
Great prices, order came fast and correctly. Will purchase again
Great Customer Service
The item arrived on time, and the graphic turned out perfect. I originally uploaded a graphic that would have pixelated when printed, and I was pleasantly surprised when they actually called me to let me know. They helped me over the phone find a higher-quality image, which I really appreciated. You just don’t get that kind of personal attention from companies nowadays. I’m very happy with their customer service and would definitely order from them again.
first order was for 40 coasters
first order was for 40 coasters, one was delivered but I was charged for 40. I submitted another order which never got filled and after multiple "tickets" submitted finally cancelled the order.

Reply from 24 Hour Wristbands
Easy ordering and on-time delivery.
Easy ordering and on-time delivery.
I made a slight error
I made a slight error, contacted them next day via the support site, called 2 days later, and they said it was too late at that point.
The support site than said that they made the adjustments, but no adjustments were made and all 300 bands are garbage.

Reply from 24 Hour Wristbands
It was so easy to order and the shot…
It was so easy to order and the shot glasses came super fast. The quality was great and I am very happy with the purchase.
I had a very disappointing experience…
I had a very disappointing experience with 24HourWristbands / Netbrands Media Corporation.
I ordered 28 custom tote bags for a client-facing project. The order preview showed a small, centered, minimal design on both sides. That scale and layout were intentional and were a key part of the design.
What I received was materially different from the preview. The artwork and text were printed dramatically larger than shown, which completely changed the look of the bags. This was not a small production variation or a slight adjustment. The final product did not preserve the minimal design shown in the order preview.
Because of this, the bags were unusable for my client project. This put me in a difficult position professionally and forced me to place an emergency replacement order with another supplier and pay additional costs to keep the project on track.
When I contacted customer service, the company refused to provide a full refund and offered only 20%, claiming they resized the artwork because I did not provide exact dimensions. I do not think a customer should have to provide technical measurements just to receive a product that reasonably matches the visual preview shown during the order process.
In my experience, the final custom product did not match the preview, the company did not take responsibility, and their proposed resolution was not fair.

Reply from 24 Hour Wristbands
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