123Optic.com Reviews 14,581

Great support from customer service to help when a supplier did not deliver to them on time. They provided trial boxes of contacts to hold me over until the supplier could get the original order sent... See more

I ordered Miru daily contact lenses, 123optic is one of the very few e-shops you can find them and they sell them at a very good price. They even had a 10% sale on top. The only not so positive issue... See more

Best price for my custom made toric multifocal lenses, faster delivered than expected. Quick, clear and friendly reply when I had a question.

It took some time (longer than normal ... ) before my order was sent, but I did get I quick reply when I contacted them by mail, with a valid and friendly reply. In the end all was well. Lenses receiv... See more

Fast order but because of my multifocal colored lenses, I had to wait longer for my order, but I definitely recommend buying it. I will definitely order everything I need in the future and for that, t... See more

Great customer service my first shipment got returned to the company. Noone had an understanding why but they quickly resent my order and it arrived on time and in perfect condition.

I had an issue with the delivery, they couldn't find my package at the package delivery center, I phoned 123Optic and told them about it, they were quick to send me a new package without any costs a... See more

Super customer service arranged for trial packs of contacts to be sent to cover the period where the supplier was late. Thank you !

I contacted customer support for a complaint about about the ordered lenses. They replied quick and supplied me with a new pair.

Well priced contacts. I have been a customer of 123Optic for years now for their excellent value and commitment to customer loyalty.

Always a great experience to order from 123Optic. The orcer comes fast as well as answers to any questions.

I received a lens with a defect, contacted customer service, they handled it exquisitly. I will keep on ordering here!

Perfect service, I've ordered lenses from them for years now and never had any problem

fast delivery, they answer the phone quikly and were very helpfull . ghood quality product as well

I placed an order (1OM20865407GR) for contact lenses on the 7th of January 2026. They did send it from Belgium on the 14th of January. However the Bpost courier they used, did not deliver it (it ne... See more

Broad selection, fair prices, speedy delivery. Very happy with my purchase.

Very good experience overall (delivery and customer service). Buying my contacts on regular basis from 123Optic for more than two years now.

I had a problem with my adress in Greece and I did sent an email to the customerservice. They helped very quick and solved the problem.

We're clients for several years and are really satisfied with the service provided. Thanks.

Service desk emailed the voucher code for my birthday. Since the link in the automated email didn't work.

My contacts always arrive quickly after I order them. I've been with 123Optic for many years and plan to stay with them.

I have been using these guys for years. Never had any complaints. Fast, reliable & cheap

4th time I’ve ordered with 123Optic. Everytime delivery is quick and accurate.

There was a small mistake on my address. Customer services responded quickly to ensure a delivery to the correct address

Great customer service and always helpful over the phone or email

I am very satisfied with 123optic for their service, their site is consumer friendly, they updated me on the progress of my order and finally when the courier service was not responding to their duti... See more

I ordered contact lenses for my daughter who is living in Amsterdam. When she did not receive them within a week, I contacted customer service. They were very helpful in tracking them down. They had... See more

fast, no hassle ordering and delivery with great prices.

Very happy with the service abd speedy response time. My package was damaged but company immediately sent me new product. Many thanks

Quick and helpful customer service. Solved my issue within hours!

It took about four weeks for my order to be fulfilled and delivered, which is okay but definitely longer than if I ordered them through the optometrist. Also, either the manufacturer messed up the bat... See more

I ordered my contact lenses on 7 January and almost a month later, I haven't received them yet... I exchanged some emails with the company but my last email/complaint dated 24/1/2026 remains unanswe... See more

Goods delivered are ok as usual, but transport company didn't make the job correctly and delivered to a pick-up point in place of address asked, giving us a wrong localization on the map. We lost time... See more

Respond promptly and solve the problem quickly and easily.

Quick and reliable service. Easy to use website

I gave 2 orders on 09/09/25. The #1OM20838671GR at 19:01 and the #1OM20838694GR at 20:29. Parcel: CD101572033BE ( #1OM20838694GR) Delivered at home on Friday 19 September 17:02. Parcel: CD101572254B... See more

Amazing handling of personal request due to force majeure: immediate action and complete follow-up without any hassle.

Order arrived ontime. Everything I asked for.

all good and very fast delivery

Great service with speed and accurate

Reliable supplier of lenses that I have used for many years. This order was slightly delayed but good communication.

The order arrived on time at the agreed price

Price. But faster delivery would be nice

You get what you order and had great service

all ok and fast delivery

Swift response and swift solution

Good delivery and quality products

Fast delivery, original goods, low prices.

Very satisfied from the services.

competitive prices, but It takes a month to be delivered in the EU, peripheral city, Greece.