Hair quality
The hair quality looked nice except for the fact the hair color did not match what was shown on the store.
7 March 2026
Reply from Cliphair US
Hi Isabelle
Thank you for your feedback!
We’re glad to hear that you were happy with the quality of the hair. We do understand how disappointing it can be when the colour doesn’t match your expectations. Colours can sometimes appear slightly different due to lighting in images, monitor settings, or hair texture, but we are always here to help if you feel the shade isn’t right.
We also offer free returns and exchanges, so if you’d like to swap your hair for a closer match, please contact our customer service team at customerservice@cliphair.co.uk
and we’ll be happy to assist you further.
Kind regards,
The Cliphair Team