Buyer Be Patient (prev Buyer Beware)
I purchased a watch in first week of Jan 2026. I haven’t received any communication, the order hasn’t progress in any way. I have called the number listed on Google, it is disconnected. I have sent an enquiry via the website form and have received only an automated response saying that it was received. Feels very much like a scam. Am grateful that I haven’t purchased an expensive watch from them. Will be escalating to Fair Trading.
EDIT: My watch did eventually arrive - brand new, with genuine packaging & papers. In fact they sent the watch separately (& safely) to the genuine packaging so as to preserve the condition.
However, there was no acknowledgment or response to my enquiries at any point. Also it took several days between receiving notification of them starting the packing process with Australia Post to it actually being sent.
So I will update the title from Buyer Beware to Buyer Be Patient.
I have added a star back as the watch was in excellent condition and genuine but the fulfillment process for my order was very poor.