Absolutely TERRIBLE SERVICE
Terrible. Absolutely terrible. They’re customer service doesn’t exist. It’s only AI. I bought my Zwift the after Thanksgiving and have been able to use it ONCE. The connection issues are abundant and if you aren’t tech savvy there is no one to help you. They rely on the biking community to solve their connection problems. DO NOT buy this bike. You will have ZERO support from Zwift.
7 January 2026
Unprompted review