Zwift Ride good, service bad
I got Zwift Ride from black Friday sale. Bike is working fine and tried a quick ride to see things work. Did not take any membership at their site. Thought some usage period must've come with the bike (it doesn't come with _any_)
Tried Rouvy / MyWhoosh during December before trying Zwift service again after ~three weeks after bike purchase. The bike didn't move in the UI and noticed I had to activate membership at their website. Go through the motions and press "Start free trial" -> get charged monthly fee immediately -> complain to customer service and they say my trial started when I first rode my bike. Well, that wasn't communicated to me in any way. Feel cheated.
Customer service has been just bad in dealing with this and I don't want to use Zwift ever again. E.g. Rouvy in other hand was very clear in communication about trial length, its start and its end.