poor support been keeping me away
I've been waiting for the refund for more than a month and I've already sent everything in the app and I'm talking to them by email and it takes a long time and nothing leads to anything very strange since I sent everything I need to have the money.
1 December 2025
Unprompted review
Reply from Assist Card
Hello Jorge, our reimbursements team has confirmed that your process was successfully completed, and that Fabio personally contacted you on December 22 to confirm the case closure. We remain at your disposal for any further assistance.