on my last orderMatcha Mix-Up
on my last order, I received mushroom Matcha instead of my normal medium roast. I contacted everyday dose by chat and Rose offered to make it right. I decided to keep the Matcha and try that. thanks for offering to make it right.
Reply from Everyday Dose
Hey Allyson,
Emily here, from the Everyday Dose feedback team ✨ We’re so sorry for the mix-up with your last order, and we really appreciate your understanding!
It’s wonderful to hear that Rose was able to jump in right away and offer a solution! We’re grateful you decided to give the Matcha a try, and we hope you enjoy the smooth, creamy goodness it brings. Thank you for being so kind and flexible; it means so much to us to have you in the Dose family ☕
If you ever need anything in the future, whether it’s help with an order or just to share your experience, you can always reach us at hi@everydaydose.com!
Here’s to discovering new favorites, enjoying every sip, and knowing we’ll always have your back! 🌈💖
