SC

Scott Constantine

United Kingdom

Reviews

Review of Leaderonline.com


Rated 4 out of 5 stars

I recently ordered door from this site

I recently ordered door from this site. Unfortunately I ordered the wrong one. Delivery guy was really polite and advised to just contact the company and they would sort it out. Contacted Samantha Barras who sorted replacement and arranged delivery there was no issues at all. Very polite and helpful company will be using again.

22 August 2025
Unprompted review

Reply from Leaderonline.com

Customer,

Thank you for your lovely review. I’m so pleased to hear that Samantha was able to help you with your replacement so smoothly, and that our delivery driver left a positive impression too. It’s great to know everything was handled without any difficulty, and we’ll be delighted to welcome you back again.

Kind regards,
Susan George
Head of Customer Services

Review of Outdoor and Country (www.outdoorandcountry.co.uk)


Rated 4 out of 5 stars

Ordered later in the day but was told…

Ordered later in the day but was told it would be next day delivery. Due to incorrect information from DHL looked like it would be delivered in four days. Contacted customer services who called me to advise they had been on contact with DHL and that this was a mistake and it was due for delivery as promised by them. They then followed up as soon as item was delivered to make sure everything was good. Rare customer service and very much appreciated

1 August 2025
Unprompted review