Everything was wrong since I bought it…
Everything was wrong since I bought it on the 3rd. I wrote a date on the site for the 30th, 30 and when I got the voucher, the date was the 3rd to the 3rd. I bought it, and my trip was 30 days later. They did not want to give me a credit; they blamed me, of course, I am a dumb senior citizen, but they are careless, and the calendar is faulty on the site. How could I buy insurance for a day and pay 30? It does not make sense. They denied my claim and offered a discount. DON'T WASTE your money, imagine if you have a claim ...Cheap is not real
Reply from Assist Card
Dear Silvia,
We’re truly sorry to read about your experience.
Unfortunately, we have not been able to locate your case in our system based on the information provided in your review. We also attempted to reach out to you directly through Trustpilot to request additional details, but we have not received a response so far.
To help us investigate this matter and offer the proper assistance, we kindly ask you to contact us directly at customerservice@assistcard.com, including your full name, policy number, and any supporting information.
At Assist Card, we are committed to providing a fair and transparent service, and we’d appreciate the opportunity to better understand what happened in your case.
Sincerely,
Assist Card Customer Service Team