Romeu Thomaz

The desk itself is of very good quality, and I have no complaints about the product. Unfortunately, the delivery experience caused unnecessary stress.

The delivery was confirmed one day in advance via email and SMS, scheduled between 3:00 pm and 6:00 pm. I took a day off from work to wait for it. Later that evening, the delivery website stated that an attempt was made at 7:40 pm but no one was home, which is simply not true. I was at home all day, and my girlfriend was home as well.

As a result, I lost one day of my holiday. When I contacted customer support, I was told that the delivery could not be completed due to nearby construction. This explanation did not match the information shown on the delivery website, so it’s unclear what actually happened.

The desk was eventually delivered on the rescheduled date, and I am happy with the product. However, the delivery process was poorly handled and definitely needs improvement.

I purchased a washer-dryer combination from Welhof’s website. The item was listed as new with only a small scratch/dent on the door. However, when it arrived, I was shocked to find it had multiple scratches and was clearly a used item — not new as advertised.

Despite this, I decided to give it a try, but unsurprisingly, the machine didn't work properly and made a lot of noise.

In my opinion, Welhof is not a scam, but they are definitely misleading customers. They advertise products as new (with minor cosmetic issues), but what you receive may be second-hand or broken — and yet they charge close to the price of new items. Unbelievable.

You cannot trust their descriptions.
STAY AWAY from this website!

I recently had the pleasure of working with Ties at Van Mossel Valkenswaard, and I must say, he's been an absolute delight to work with! Ties's exceptional communication skills, friendly demeanor, and professionalism made the entire experience seamless and enjoyable. I highly recommend Van Mossel Valkenswaard!!!