CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 1 out of 5 stars

This is the second time this has…

This is the second time this has happened. I have no communication and they cancel the class. I only go to the gym for classes so at least the decency to tell me before I get there that there will be no class that day

10 November 2024

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times of classes) so this can be investigated. It may also be a case of enabling PureGym app notifications on your phone. Thanks, PureGym.