Harry Yeo

TLDR: Fast, friendly and helpful responses team wide, easy to use system and accurate ai meal recognition.

I have had an amazing experience with Rio over the last month, as someone overweight I have had trouble finding direction and motivation with weight loss. However upon starting their services, they have been very accommodating to my questions, with their customer service helping me to set everything up. I have also found the AI used to recognise meals very accurate, an example being specific components of stews or specific brands and their dietary info. The trainer who helps with fitness is also very friendly and easy to work with, as they are accommodating to my schedule and track my limits closely, keeping a routine I can maintain and offering lots of dietary and general health advice. As someone who has had a personal trainer before and not succeeded in keeping the routine, Rio has provided a better and more scientific approach that works very well for me. The response times to my questions from the entire team has been rapid and thorough with further lifestyle advice being readily available. The most valuable thing for me is that you can tell how much passion the team has for what they have to offer with improvements to their app constantly being added.