Paul Stevenson

Australia

Reviews

Review of Poolwerx


Rated 1 out of 5 stars

Poolwerks have serviced my pool at… 3 Hackney Way Kalkallo

Poolwerks have serviced my pool at least 3 times and I never had any issues and was always happy with the end result. This last time has been a disaster approximately 3 weeks after the service my pool had Algae all around the pool at water level. I've never had this problem so I had the water tested and was told there is no Salt PH is way out of balance, low on calcium and other various things. What happened in those 3 weeks. What's infuriating is they do not answer their phones don't even bother to return calls and even after sending them a copy of the water test don't even have the decency to reply. This is one of those situations when everything runs smooth until there is a problem. I am so unhappy with them that they do not respond I'll have too look elsewhere for a Pool Service. Act like a reputable company and fulfill your obligation to your customers.

11 December 2024
Unprompted review