CU

customer

United Kingdom

Reviews

Review of GN Law


Rated 4 out of 5 stars

Sam is a very friendly down to earth…

Sam is a very friendly down to earth person. He explains legal terms well to a layman. He is very professional and efficient person. Very easy to talk to.

2 March 2026
Unprompted review

Reply from GN Law

Thank you very much indeed for your kind review. We have passed your comments onto Sam.

Review of HomeServe UK


Rated 5 out of 5 stars

Excellent service

Excellent service. Engineer arrived promptly. Identified issue quickly. Fixed the issue. He was professional, courteous and polite.

16 January 2026

Reply from HomeServe UK

We appreciate you sharing your feedback. We're so glad the engineer arrived promptly, identified and fixed the issue, and was professional, courteous, and polite.

Ashley
Here To Help Team

Review of Protyre Autocare


Rated 5 out of 5 stars

The service was very good

The service was very good. The team are friendly and resolved my tyre issue promptly.

3 December 2025

Reply from Protyre Autocare

Hello,

We appreciate you sharing your feedback regarding the service you received. We're delighted the team resolved your tyre issue quickly and were friendly. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Review of Protyre Autocare


Rated 4 out of 5 stars

I was seen on time

I was seen on time. The guy working on the replacement tyre was polite and answered all my questions. I got a good deal on tyre by buying it online. The tracking was checked and found to be out. This cost alot to fix i.e doing the tracking.

12 November 2025

Review of HomeServe UK


Rated 5 out of 5 stars

Reply from HomeServe UK

We appreciate you taking the time to share your feedback and we are so glad to hear you received excellent service from our technician.

Leah
Here To Help Team

Review of TravelUp


Rated 5 out of 5 stars

Very easy to book

27 April 2025

Reply from TravelUp

Good evening,

Thank you for the 5*review.
We are glad you liked our online booking process and found the services smooth and easy to book.

Thank you for booking with us.

Regards,
TravelUp

Review of TravelUp


Rated 5 out of 5 stars

Excellent service.

22 January 2025

Reply from TravelUp

Good morning, Shabir.


Thank you for your wonderful 5-star review!

We’re delighted to hear that you were impressed with the excellent service we provided.

At TravelUp, we’re dedicated to ensuring that every customer’s experience is seamless and enjoyable. Knowing that we met your expectations motivates us to continue delivering outstanding service.

If there’s anything more we can assist you with or if you’re planning your next trip, we’d love to help. Thank you for choosing TravelUp – we can’t wait to assist you again!

Warm regards,
TravelUp

Review of PureGym UK


Rated 4 out of 5 stars

Access is easy

Access is easy. Equipment are up to date. The place is kept very clean.

1 January 2025

Reply from PureGym UK

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Review of Openreach


Rated 5 out of 5 stars

Jake was excellent

Jake was excellent. He did his investigation thoroughly. Explained things very clearly to me. He was very polite.

26 September 2024
Unprompted review

Review of Castle Water


Rated 5 out of 5 stars

Thomas Mills resolved my query straight…

Thomas Mills resolved my query straight away. He even called me back when we got cut off.
I was very happy with the exception service I received this morning from Thomas.
Thank you very much.

11 September 2024
Unprompted review

Reply from Castle Water

Hello,

Thank you for taking the time to leave us a 5-star review. It's great to hear that Thomas was able to assist you in resolving your query.

Kind regards,
Steve

Review of Castle Water


Rated 4 out of 5 stars

Maryam Yusuf was very good at…

Maryam Yusuf was very good at explaining and resolving my issue. Unfortunately the statements she emailed me, I could not open them.

5 September 2024
Unprompted review

Reply from Castle Water

Hello,

Thank you for taking the time to leave us a 4-star review. It's great to hear that Maryam was able to assist you with your query. If you are having difficulty opening any documents please do get back in touch so that these can be resent.

Any documents or letters can also be located in your portal account at: https://portal.castlewater.co.uk/

Kind regards,
Steve

Review of Banham Group


Rated 5 out of 5 stars

The service done on my alarm was…

The service done on my alarm was excellent. The engineer was very polite. He checked the system thoroughly. A good job done.

31 May 2024

Reply from Banham Group

Good afternoon,
Thanks so much for the 5 star review, we are delighted to hear that your visit went so well, and that our engineer provided such good service.
Kind regards
Elspeth
Head of customer service