United States
Review of Nextpair
Glasses took almost twice the promised timeline to arrive, and they had been made with a laser etched logo from the lenses directly in the middle of the field of view.
BTW Please note that their generous return policy only applies to frames and lenses that they don't appear to sell.
Review of VEVOR
Shipped quickly and product was what it was supposed to be.
Review of KAT VR
SCAMMERS
They advertise a package with a VR Headset and other accessories. [I'll note that a VR treadmill without a VR headset is pretty useless.]
When you only get the base unit and ask for tracking on the remaining items they explain that you must jump through hoops including forgoing your right to return the product (even if it is defective!) before they will ship the rest of your order!
Reply from KAT VR
Dear Adam,
Thank you for your feedback, and we sincerely apologize for the frustration and misunderstanding surrounding the promotional bundle.
We would like to clarify a key point to address your concern: our VR treadmills are designed to be compatible with major standalone VR headsets (like Meta Quest series), but they are not bundled or sold together as a single packaged product in our standard sales. The inclusion of a VR headset is exclusively part of specific, time-limited promotional offers, which are clearly announced as such.
For these promotions, to ensure the offers are managed fairly and sustainably, our policy (outlined in the promotion's Terms & Conditions) requires that the main treadmill unit is confirmed as kept and outside of its standard return window before we ship the promotional accessory, such as a VR headset. We understand this process may have caused inconvenience and was not clearly communicated in your case, for which we sincerely apologize.
Our goal is never to withhold items from our customers. If you have any further problems, please feel free to contact our team via global@katvr.com
We value your business and are here to help. Thank you for giving us the opportunity to make this right.
Sincerely,
The KAT VR Team
Review of Too Good To Go
Store owners are now playing TGTG customers for fools. Showed up and was handed a bag that felt suspiciously light for containing $18+ of baked goods (the 'bag' I had purchased).
It was 2 muffins (that were underfilled) and a roll.
Upon questioning it was explained "that is how TooGoodToGo works, it's a surprise bag, you get whatever we have leftover and we didn't have much today."
Their solution was to give me a piece of a meat sandwich, not any of the various cookies/chocolates/pastries in the display case that they obviously intended to hold over and sell the next day.
If this goes unchecked this will turn this into a lemon market which will ultimately lead to more wasted food once TGTG fails.
Reply from Too Good To Go
Thanks for getting in touch with us and letting us know about the issue you faced with your Surprise Bag. We're really sorry to hear that the overall value of the items didn't quite meet your expectations.
We totally understand how disappointing that can be.
Sometimes it can be hard for our stores to know what (and how much) will be left unsold, but it should always be fair for the price you pay.
We'd be more than happy to assist you further with this issue. Can you please contact our customer support team through our help center? We'll investigate this further and take appropriate action to address the situation.
Thanks a lot for sharing your feedback with us and we hope to be able to make it right to you.
Review of Jayride
AVOID
Driver wasn’t there and all of the phone numbers provided either didn’t work, hung up on you, or left you endlessly on hold.
After ~20m of sitting on hold I got a taxi.
Reply from Jayride
Hello Adam,
Thank you for taking the time to write us a Trustpilot review and we are sorry to hear about what happened. We have forwarded your feedback to the relevant team so they can review the incident with Polittan - NTR137285 and create measures to make sure what you experienced does not happen again.
Jayride is a booking marketplace listing thousands of transport providers. We value all feedback, positive or negative; however, we would appreciate it if you consider reviewing Polittan - NTR137285 on their Trustpilot page and reconsider your review of Jayride.
If you have any questions or clarifications, you can write us an email at bookings@jayride.com.
Sincerely,
Rofel Marie
