Jenna Luscombe

United Kingdom

Reviews

Review of Lloyds Bank Insurance


Rated 1 out of 5 stars

We have lloyds car insurance our car…

We have lloyds car insurance our car was written off no fault of own, they completely unvauled our car leaving us thousands in dept, poor customer service

2 March 2026
Unprompted review

Reply from Lloyds Bank Insurance

Hi there,

Thanks for your feedback. I am sorry to hear that the claim is still ongoing and there have been issues along the way.

I have sent you a request for your information, so that we can help further.

Speak to you soon.

Rasheed
Lloyds Bank Car Insurance

Review of Printerpix UK


Rated 1 out of 5 stars

Still waiting for my refund don't use…

Still waiting for my refund don't use this company

12 December 2023
Unprompted review

Reply from Printerpix UK

Hello Jenna,

We sincerely apologize for the delay in processing your refund, and we understand the frustration this may have caused. Your satisfaction is our top priority, and we are committed to resolving this matter promptly.

We have escalated your case to our finance department, and they are actively working to expedite the refund process. While we strive for a seamless experience, we acknowledge that there have been delays in your specific situation, and we are taking immediate action to rectify this.

Our customer service team will be reaching out to you directly to better understand your experience, discuss the issue in more detail, and work towards a resolution that you find acceptable. Your satisfaction is our top priority, and we appreciate your patience as we work through this matter.

If you have any additional questions, please email resolutions@printerpix.co.uk to our customer support staff, and they will be pleased to help you further.

Thank you for bringing this matter to our attention.
Best wishes,

Joey - Printerpix Team

Review of Eflorist

Review of LuckyVIP


Rated 1 out of 5 stars

Doesn't pay out winnings due to a…

Doesn't pay out winnings due to a technical fault, avoid avoid avoid

30 June 2023
Unprompted review

Reply from LuckyVIP

Hello Jenna,

Thank you for your review of Lucky VIP online. We are sorry to hear about your disappointment with your recent experience.

Should you have any evidence to show any errors or malfunctions or if you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.

Regards,
The Lucky VIP Team

Review of LuckyVIP


Rated 1 out of 5 stars

The servers are constantly down and…

The servers are constantly down and winnings not paid out

30 May 2023
Unprompted review

Reply from LuckyVIP

Dear Jenna,

Thank you for your review of Lucky VIP online. We are sorry to hear about your disappointment with your recent experience.

Should you have any evidence to show any errors or malfunctions or if you would like us to investigate anything for you further, please let us know by emailing us at reviews@rank.com and include full details of your concern, as we cannot discuss accounts without verifying customers.

Regards,
The Lucky VIP Team