CU

customer

United Kingdom

Reviews

Review of PureGym UK


Rated 3 out of 5 stars

Air conditioning

Overall a good experience, decent equipment and helpful staff. One of the downsides is the A/C as most of the time it feels like it's off or not working properly. The gym always feels very warm and the air is humid which is concerning. It's getting worse as the weather is getting warmer over all. Hopefully this can be looked into otherwise the gym will become unbearable in summer.

13 May 2023

Reply from PureGym UK

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.

Thanks, PureGym