Pavel Psecuk

Hello,

thank you for sharing your experience – we understand how frustrating and unfair this situation must have felt. A simple car‑wash fee should always be clear, reasonable, and exactly what was communicated at the time of booking. Being charged €170 instead of €29 is understandably upsetting, and no customer should be left with the impression of hidden or unjustified costs.

Please send us your booking details and any related documents to cs@wheego-mobility.com, so we can review the case thoroughly and clarify what went wrong. We take feedback like yours very seriously and want to ensure that our processes remain transparent, fair, and correctly communicated.

Best regards
your wheego Team