Great customer service.
Had a few little issues but the customer service more than made up for it they have been fantastic with every issue I have had. Wrong dress arrived and they sent a replacement as long as they have it in stock. Had issue before with a defect on dress and they provided a gift card with refund amount since they could not replace!
6 April 2023
Unprompted review
Reply from City Chic USA
Hi there! We're so happy to hear we could assist you and provide a replacement dress and a gift card. Thank you for sharing your experience with us, We have now passed this feedback on to the relevant departments! - The team at CC.