Dashcam Hull

Was told pre-sale to a course that I could make videos about the course to post on YouTube that would track my personal development. Once I paid for the course their tune changed drastically and I was not updated on delays in a timely manner until I kept chasing you up to learn more and more people’s permission was required and you failed to give any time frame whatsoever for a decision or start date resulting in me asking for a refund. I then received a rather unpleasant phone call in which I was informed that I won’t be getting my money back.

I’ve made a chargeback through my bank on the grounds of the consumer rights act 2015, section 50 which states:

“Every contract to supply a service is to be treated as including as a term of the contract anything that is said or written to the consumer, by or on behalf of the trader, about the trader or the service, if—

(a)it is taken into account by the consumer when deciding to enter into the contract, or

(b)it is taken into account by the consumer when making any decision about the service after entering into the contract.”

If this chargeback is reversed I will be escalating with a solicitor. I suggest putting a blanket policy in place surrounding recording of courses so that this situation doesn’t arise again and cause such confusion and aggravation for your company.

It’s a mighty shame that you decided to be difficult about this whole situation when my only intent was to make IAM look good and entertain my audience in the process.

Edit: Thank you for your confirmation and acknowledgement, it’s appreciated.

Nowhere does it mention that you'll have to pay for your links until after a few days when you get an email saying your links expire in 24 hours unless you start paying them $120/year!!

Absolute time wasters!

My thoughts go out to you if you try to use their fuel rewards app. The employees at their garages act like the discounts are coming directly out of their wages. They’ll verbally abuse you for wanting to pay cash after they’ve chosen card on the till without asking you first and then call you stupid, and sometimes flat out refuse to scan your card just because?? They’ve cost me hundreds of pounds worth of points, which I could usually claim back online anyway but this last time I was even refused a receipt for my fuel. I put a formal complaint in against the garage and the higher-ups couldn’t care less. Took well over a month to respond and all they said was “we’ve retrained the staff”. No compensation, no freebie points, just a sour taste left from dealing with a shambles of a company. I use BP now instead where the staff are friendly and I’ve never failed to receive my loyalty points.

They will remove your content (that already passed an appeal) and give your account unfair community guideline strikes. When I asked for help, explaining that I can not appeal the strike or video removal (due to it being accepted previously) they just copy and paste the same drivel telling you to press the appeal button on the notification after you’ve told them 6 times that it doesn’t appear.

Finally lost my patience with them and deleted this absolute brainrot app.

Made a 200 mile round trip today to view an £8000 mondeo. The lack of pre-sale prep has left me feeling personally insulted. We agreed to a fresh 12 month MOT which had not been done, the engine bay was in frightening condition, there’s less muck in my loft! The rust was the killer for me. I walked away before even turning the key to check the engine. Check my review on google for the pictures.

There was also a cereal bar under the spare wheel.

I’m so bitterly disappointed. Staff were nice and refunded deposit without hassle but I’d suggest to look elsewhere for a car. Don’t travel across the country without demanding pictures underneath or under the bonnet first. Whole day and fuel wasted, lesson learned!

Edit: They offered me £700 to remove my reviews from here and Google. Have since learned they've gone bust and no longer operate from here. BEWARE!