JA

Jasmin

Australia

Reviews

Review of MuscleU


Rated 1 out of 5 stars

Absolutely do not buy

I bought the oxyshred in guava and when I opened the container it was definitely resealed!!!! You could definitely tell because there was another seal directly right under the original seal from the manufacturer that was cardboardish and hard to open. Furthermore when I opened the container up the powder was all clumped together and clumpy not powdery like it should be and it smelled extremely off. This is furthered by powdering on the side edges of the container that turned orange plus the flavour definitely does not taste right and is extremely off. I tried a bit and it definitely has not done anything and does not have any effect. Overall disappointing and I will never purchase from here again. When I tried to put in a complaint I was blocked by the fact the website had a countdown for a reopening and any links or ways to contact the company was completely blocked because it apparently “does not exist” I just had a poor overall experience and wasted too much money, extremely disappointing

19 January 2022

Reply from MuscleU

Hi Jasmin, this is really unfortunate to hear and certainly something we will raise with the manufacturer EHPLabs. If any product you ever receive is unsealed you should definitely discard immediately. In saying that, clumping in Oxyshred is not uncommon and doesn't effect the product quality or effect. Would you be able to send us some photos to the our email contact@muscleu.com.au and we will investigate and organise a replacement to be sent out to you. Thanks