JS

Jewdet Salman

Canada

Reviews

Review of Lux

Review of Simple Life App

Rated 5 out of 5 stars

Thank you SimpleI registered with the Simple app as a…

I registered with the Simple app as a trial for one week. I couldn’t commit for intermittent fasting so I decided to not renew the subscription but I got some family issue and my friend dead I was so sad and I forgot to cancel the subscription, and I noticed this when they withdrew the payment for subscription, I checked the refund conditions and it looks like they will not refund me but I contacted the customer service and I explained my situation, they understood and they were cooperative and refunded me.
I really appreciate their behaviour and their cooperation. Thank you so much.

30 April 2024
Unprompted review

Reply from Simple Life App

Hello Jewdet! Thank you for sharing! It sounds like you had a positive experience with Simple's customer service despite the initial misunderstanding. We're glad to hear that they were understanding of your situation and cooperated with you to provide a refund. It's always reassuring when companies are responsive to their customers' needs, especially during difficult times. If you have any further questions or need assistance in the future, don't hesitate to reach out to them again. Best wishes, The Simple Team

Review of Xjoli

Rated 1 out of 5 stars

Hi, don't trust

Hi
Please, don't trust this company. I bought a trademill and till now after 7 weeks, I didn't receive it. When I tried to contact them they are not answering. When I checked to follow by order number it will take me to blank page. Please, no body trust them. I lost the money.

21 September 2021
Unprompted review