CH

Carol H

United Kingdom

Reviews

Review of Lensology

Rated 5 out of 5 stars

Exceptional Service with a Personal Touch

I recently sent my glasses to Lensology to get reglazed. While I ended up not needing them after cataract surgery, their service was absolutely outstanding. Replies to my emails were prompt, clear, and personal—it felt like dealing with real people who genuinely cared. The whole process was smooth and professional. I wouldn’t hesitate to use them again or recommend them to anyone looking for top-notch optical service.

9 October 2025
Unprompted review

Reply from Lensology

Hi Carol,

Thank you so much for taking the time to share such a thoughtful review.

We truly appreciate your kind words about our service and communication—it means a lot to hear that our team made the experience feel personal and professional.

Wishing you the very best with your vision after your cataract surgery, and we’ll be here whenever you might need us again in the future.

Kindest regards,
Barry

Review of PureGym UK

Rated 3 out of 5 stars

Gym is great, that's me being positive.

Gym is great, hope it continues to be as good when it moves.
The music - absolutely awful, generic garbage and loud with it. But I'm old, so probably not the target demographic,

I need to learn not to go during daylight hours.

5 September 2025
Unprompted review

Reply from PureGym UK

Hi Carol, thank you for taking the time to leave us this review.

We're sorry to hear you have some concerns with regards to the volume of the music in the gym.

In the gym, we must adhere to Health & Safety guidelines as specified by HSE, as to the appropriate volume at which we play our music and our members are taken into consideration at all times when choosing the appropriate volume.

Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this for you.

Thanks, PureGym

Review of PureGym UK

Rated 3 out of 5 stars

Value for money

Value for money, music is insanely loud at random times of day. 6.00am??!!

10 July 2023
Unprompted review

Reply from PureGym UK

Hi Carol. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this.

Thanks, PureGym

Review of HelloFresh UK

Rated 3 out of 5 stars

The food provided is excellent quality

The food provided is excellent quality, not always with an adequate date life, which involves choosing what to cook first and freezing some of the meat. Many of the meals have similar basis, chicken stock seems to be a staple. Along with rice as a side.

The recipes are good, easy to follow and normally the cards are included in the packaging. However I found that as time went on they weren't always provided - they are available online but the reason I use hello fresh is for the convenience. Peering at my phone is not convenient.

There should have been a dessert in the 4th box, there wasn't and when queried about was told that a credit would be added to my next full price box. (Which was a month or two away) I don't think that was acceptable and was told that was the only option. It put me off using them again.
Part of how I view a company is how they respond to a complaint, I found hellofresh lacking in their response.

15 February 2023

Reply from HelloFresh UK

Hello Carol,

Thank you for leaving a review, your feedback is much appreciated.

We are very sorry to hear of the disappointment with our service due to missing and poor quality ingredients. We want to assure you that HelloFresh does not stand for that and we agree that it defeats the purpose of our service. We understand that missing items need to then be replaced to be able to prepare your meal and we apologise for creating an inconvenience.

Our Packing team takes care that all boxes are sent out as they ought to be, though since our boxes are still hand packed when an item goes missing it is surely human error. However, since it has happened on more than one occasion, they need to look into this more closely and make sure it is rectified. The same applies to when an item is sent that does not match our usual quality and we will make sure the Product team is aware of this so they can sort it out for future reference.

So that we can help you further with this, please reach out to Customer Care using the following link https://www.hellofresh.co.uk/contact-page/?Y29udGFjdA for our contact options.

Best,
Elizabeta
The HelloFresh Team

Review of Huawei Technologies

Rated 1 out of 5 stars

If you’re thinking of buying huawei - DON’T!!

Got a p30 lite just over a year ago. SIM card stopped working properly, though had never been removed from phone. I could make WiFi calls from my number, and access my contact address book but not make calls, nor texts nor access my data. Everything else worked perfectly. Sent it back to huawei to be repaired, to be told liquid contamination.
It had never been near water.
It’d been looked after, and was in immaculate condition.
It would appear that ‘liquid contamination’ is a catch-all for non-repairable failures on sub-par equipment.

14 October 2020
Unprompted review

Review of Ultimate Styling

Rated 5 out of 5 stars

Highly recommend

Ordered 2 electric wing mirrors for a focus, arrived quickly, good quality, fitted perfectly and cost far less than any other supplier.

14 October 2020

Reply from Ultimate Styling

Thank you for choosing to call on Ultimate Styling to supply the part you need. We appreciate that you have left us a five-star review.

Please feel free to contact us for any further assistance using the contact details below,
Ultimate Styling Customer Service
01793 495201
cusotmerservice@ultimatestyling.co.uk
www.ultimatestyling.co.uk

Review of freeradiocodes.co.uk

Rated 5 out of 5 stars

Excellent service

Excellent service, got my code and easy to follow instructions on how to input it. All free, when other sites are charging upwards of £8.00

8 October 2020
Unprompted review