A refresh is needed
A refresh is needed.
Having used other pure gym branches, I am comparing how Limehouse gym is to those braches and it is below what I expect. Certain equipment looks like it needs some fixing, today I saw 3 machines faulty, 2 were the only leg press machines at the gym, there are no resistance bands to use, which is free to use at other pure gyms I have been to. Equipment does need to be looked at and resistance bands provided.
Reply from PureGym UK
Hi Andre. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
Thanks, PureGym
