United Kingdom
Review of Emma Bridgewater
Reply from Emma Bridgewater
Good evening Nazan,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Review of Berry Heathrow BMW
Alpesh was very helpful as always and everyone at BMW are always so welcoming.
Review of Desenio
Review of Prickle
Packaged well and the cast iron plant survived the travel! Pot was in tact, and the stand was dismantled to fit in the box.
Review of Neptune
Expensive but quick delivery. Product seems very well made.
Reply from Neptune
Dear Nazan, thank you for taking the time to write a review and thank you for your comments. Best wishes, Eve
Review of Menkind
Reply from Menkind
Hi Nazan,
Thanks for sharing your valuable experience with us!
A great customer experience is our top priority, and we're always looking to improve. Please, do not hesitate to contact us with any further feedback, as we strive to offer a 5-star service.
Thank you for choosing us!
MenKind Team
Review of Lola's
Cupcakes were suppose to be delivered to one of the lockers for me to collect, but they phoned me in the morning on the day to say there was an issue with the locker and they had to hand deliver them. Service was great, but just had to wait at home till 6pm until they arrived - not sure if they would’ve been delivered earlier if the locker worked. Great service otherwise.
Reply from Lola's
Hello,
Thank you for taking the time for leaving us a review.
I am so sorry to hear that your experience this time was far from pleasant.
Unfortunately we may have technical issues with the lockers and this leads to arranging a home delivery within a time frame that is possible for us to do so.
I will pass on your feedback to the relevant departments to see if there is anything we can do to improve on our service.
I apologise for any inconvenience this may have caused and will be in touch shortly to discuss further.
Best wishes,
Olima
Review of Lola's
Cake was amazing, and delivery was great, on time and handled with care!
Review of Nectar
Fast resolution from Srilata who helped me add on some points to my card from some shopping.
