SURI IS A SURE PURCHASE!
I really like this product because it’s thorough, but also gentle!
10 February 2026
Tiffany Clegg
United Kingdom
Reviews
Review of Leaply
Leaps and Bounds
The customer service for this company is amazing!
I emailed someone called Noora and she was so lovely and made me feel like I could ask questions.
24 January 2026
Unprompted review
Reply from Leaply
Dear Tiffany, thank you for taking the time to leave your review.
We’re thrilled to hear that our customer service made such a positive impression! It’s wonderful that Noora was able to provide support in a friendly and approachable way, helping you feel comfortable reaching out with questions. We hope your experience with the program continues to be just as supportive and encouraging, and our support team is always available at support@theleaply.com if you need any assistance.
Review of Glorexx
Stay Away!
Do not use this company!
Unfortunately, I discovered this far too late…
I ordered a sewing kit and I didn’t receive what was advertised. I have repeatedly emailed, but they do not reply.
Alas, I am stuck!
22 January 2026
Unprompted review
Review of Glorexx
Sew Not Worth It!
I bought/ordered an embroidery book and there is no way this is value for money!
This is sold as ‘helping your mental health!’
I would say it adds to stress.
3 January 2026
Unprompted review
Review of Pure Cremation
Reply from Pure Cremation
Thank you for taking the time to leave a review. We're glad we could make this a simple process for you.
Kind regards,
Pure Team
Review of National Rail
On Track!
Myself and a student travelled to London from the South Coast, following the awful attacks on the rail network (early November).
We felt safe, the conductor on each train was helpful and there were BTP around, should we need them.
The underground staff were very, very helpful too!
We are so grateful to you all!
5 November 2025
Unprompted review
Review of InPost UK
Reply from InPost UK
Thank you, Tiffany, for your wonderful feedback! We're thrilled to hear you found our service efficient.
Review of Admiral Law
What Should I Do?
AL don’t keep you informed and the customer is left wondering…
8 October 2025
Unprompted review
Reply from Admiral Law
Dear Tiffany,
Thank you for your feedback. I am sorry your experience of Admiral Law hasn't been a positive one.
I have escalated your concerns, and a member of the team will be in contact with you.
Yours sincerely
Admiral Law.
Review of Teachers' Pensions
Communication is key!
The communication TP provide is virtually non-existent. If you try to call them, it takes between 35-60 minutes for someone to answer your call and even then you get different information given to you each time!
This service is abysmal.
18 July 2025
Unprompted review
Review of Admiral Law
A Salute to Admiral Law!
I spoke with a very patient, informative and compassionate operative. I was very impressed!
11 July 2025
Review of JustAnswer
Just a Rip Off!
This company take money from your account without consent!
3 May 2025
Unprompted review
Reply from JustAnswer
Hi Tiffany,
Thank you for reaching out to JustAnswer.
We understand your concern regarding the charges on your account and would like to clarify our billing process. New users are charged £3 to post a question and receive a 3-day trial, which automatically upgrades to a full membership at £30/month unless canceled. These details are clearly displayed on the billing page before the question is submitted. Memberships can be canceled anytime without obligation.
I can confirm that your membership was canceled on May 03, 2025, and no further recurring charges will apply. We’ve also initiated a refund for your payment.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Regards,
Aiah
JustAnswer Customer Care
For further assistance, contact us here:
help@justanswer.co.uk
4408081680054
http://www.justanswer.co.uk/help/
Review of Halara
It takes far too long to receive an…
It takes far too long to receive an item and you cannot communicate your concerns with a human - just an automated robot service that keeps giving you the same response!
12 April 2025
Reply from Halara
Dear Valued Customer,
We sincerely apologize for the delay in your order. At Halara, we operate on a made-to-order model to reduce waste and support a more sustainable future. While this means slightly longer production times, we believe it’s a meaningful step toward protecting our planet.
We completely understand if this delay has caused any inconvenience, and we’d love to make it right for you. We hope that your future experience with us is much smoother, and we truly appreciate your patience and understanding!
Review of Openreach
Reach Out!
Very friendly engineers and they explained the process every step of the way.
21 March 2025
Unprompted review
Review of Halfords Retail
Helpless in Halfords!
Halfords sold us a bike rack without telling us it was covering our registration plate.
We also paid extra for the bike rack to be fitted to our car.
The whole customer service experience has been less than favourable…
14 March 2025
Unprompted review
Review of Compare the Market
Reply from Compare the Market
Hi Tiffany.
Thank you so much for taking the time to share your feedback with us, we really do appreciate it. I'm so glad to hear that you had such a positive experience when making use of our website.
All the best,
Aaron
Customer Support Team
Compare the Market
Review of Free Soul
I’m Free
A range of products are available for any time of life. Rapid service and delivery and the product was well-packaged.
12 March 2025
Reply from Free Soul
Hey lovely,
Thank you so much for your thoughtful feedback! We're delighted to hear that you’ve had a positive experience with our wide range of products. Our mission is to provide options that support health and wellness at every stage of life, and it’s wonderful to know that you found something suited to your needs.
We also pride ourselves on efficient service and delivery, so it’s great to hear that your order arrived promptly and was well-packaged for your convenience.
If there’s anything else we can do to make your experience even better, or if you’re looking to explore other products in our range, please don’t hesitate to reach out. Thank you for choosing Free Soul to be part of your journey!
Lots of love
Team Free Soul xx
Review of InPost UK
Reply from InPost UK
Thank you, Tiffany! We're delighted to hear you found our service quick and easy for returning items.
Review of InPost UK
Reply from InPost UK
Thank you, Tiffany! We're thrilled to hear you find InPost incredible!
Review of LOOKFANTASTIC
Reply from LOOKFANTASTIC
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Review of Yodel by InPost
Part and Parcel for Customers!
I am sorry to say that I’m not impressed with Yodel. An advisory note on their email states, customers do not have to be home to collect their order. ‘
I was at home - I did not hear the door.
However, our parcel was not left!
31 August 2024
Unprompted review
Reply from Yodel by InPost
Hi Tiffany, I understand your disappointment with the recent delivery which you did not receive. I am sorry for the inconvenience caused due to the experience. I would really like to have a look into this for you. Could you please email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.