Luciana Comas Bitzer

The most reliable reselling ticket platform!

Doggy and not trustworthy company. I am waiting for my retainers now. I never leave bad reviews but this was a horrible experience.

The intake and information was given in ducth/english and at NO POINT of the process I was informed that I was to set up an automated debit myself and that I will receive an email from another company to do this.

I signed up for my treatment being 1290 EUR to pay in 12 months. Nobody told me you will receive an email in GERMAN, from a German company call ZAB with not name or connection to PlusDental to set up an automated debit As I was not aware of this and I don't speak German or Dutch I missed the email. Waiting for the treatment to be deducted from my card (like any other honest service which requires your payment in advanced)
After 4 months I was contacted by a 3rd company from Germany "Creditreform" to paid them 1600 EUR within a week!!!!! Every week that passed they asked me for more money! The emails I received were treating me as a criminal owning money. Horrible experience!!? Tried to contact Customer support of PlusDental and they totally turn their back saying that Creditform was dealing with the payment now because I was late. I emailed ZAB to settle the total payment of 1290 EUR (on the 4th month) and they said I had to deal with CreditForm now. The employee from Creditform - Alexander...send me the most unprofessional emails and they only gave me option to settle the 1690 EUR "debt" via PayPal or paying cash in 3 offices in Germany!!! I was sold the product in AMSTERDAM!!! Dirty business money laundry, whatever that it. You might be lucky or you might get F.....

I even paid for my retainers extra 99 EUR and I hope they arrived.

Horrible experience!