No refunds from them even when the airline responsible is willing to offer refunds. I would not recommend
26 February 2025
Reply from BudgetAir.nl
Hello,
It's unfortunate that the booking didn't go smoothly, but we appreciate you letting us know. I understand how this has affected your experience and apologize for the inconvenience.
We would be happy to look into a solution with you. A customer service specialist will contact you within 48 hours.
Very shrewed. They will fine you regardless of your compliance..you send a copy of a residence permit as identification and they wait until the 5 day period to expire then notify you that they wanted a guaranter's passport. You send a bank statement with 2 weeks transaction and they wait for the timeline to expire to notify you that they wanted a month of transaction from the bank statement and thats after frustrating you that you never sent the documents on time yet u beat the deadline by 2 days. I was hit with over 200€ fine despite complying by all means. Kindly seek alternative sources of money if you want peace
16 July 2024
Unprompted review
Reply from Saldodipje S.L.
Dear Customer,
Thank you for taking the time to share your experience with our services. We sincerely apologize for the frustration and inconvenience you’ve encountered regarding the document submission process and the fines that were applied.
We understand how upsetting it must be to feel that your compliance was met with unnecessary delays and unclear communication. This is certainly not the experience we aim to provide, and we regret that you were affected in this way especialy that we take the days it takes us to respond to you into account and these days are added to the term into wich you have to submit us the documents of your personal guarantor.
If you would like to discuss this further or if there is anything we can do to rectify the situation, please do not hesitate to contact our customer service team via Lice Chat We would appreciate the opportunity to make things right.
Thank you once again for your feedback and for giving us the chance to improve our services.
Well it took alot of effort to win their trust and get the loan
16 July 2024
Reply from Saldodipje S.L.
Dear sir Yongo,
Thank you for your feedback and for sharing your experience with us. We appreciate the effort you put into building trust and securing the loan.
Providing a transparent and supportive experience is our priority for all our customers. If there's anything else we can assist you with or if you have any questions, please don't hesitate to contact us at klantenservice@saldodipje.nl
I have been trying to buy data bundles online using debit card unsuccessfully...I decide to use PayPal and my cash is deducted but I still don't get my data bundles
14 June 2020
Unprompted review
Reply from Lyca Mobile BE
Dear customer,
Thanks a lot for sharing your feedback with us.
We are extremely sorry to hear about your experience with Lycamobile. We realise that you faced issues with Lycamobile bundle activation.
However, we endeavour to maintain a high quality of service for our customers. Therefore, please provide us with your Lycamobile Number and topup confirmation to trustpilotreview@lycatel.com. This will enable us to investigate this matter in detail, to resolve the issue you experienced.
