The item arrived but smashed i…
The item arrived but smashed i immediately contacted you but a week later i still have not had a reply
12 March 2026
Reply from Emma Bridgewater
Good Afternoon Mark,
Thank you for taking the time to leave a review. We are very sorry to learn that you are disappointed by your recent experience.
We can see that you have since been in contact with our Customer Service team and they are awaiting on some further information from yourself.
We do apologise for the disappointment that this has caused and hope to resolve this for you shortly.
Kind Regards,
Emma Bridgewater Team
