UNTRUSTWORTHY COMPANY
I regret to share my experience with this company we contracted for a move from the US to Algeria.
Our shipment, booked last September, has faced continuous delays and a complete lack of transparency.
In October, we were informed weeks after booking that the initially contracted agent could not handle household goods.
In November, we were told the shipment would be handled by another agent, but despite following all instructions, the cargo was still not accepted in Algeria, and we received no updates for weeks.
The company repeatedly promised departures and estimated dates, but these were never confirmed, and we have no proof or tracking information.
Communication has been extremely poor, with contradictory information, unresponsive staff, and requests for payment without any supporting documents.
Even their local partner in the USA had no knowledge of our shipment, highlighting a lack of control over the operation, despite ALL SERVICE MOVING saying that they delivered the cargo to them.
Horrible service !
