The whole experience was horrible
The whole experience was horrible.
Communication was terrible.
You had my package in review for ages.
Once the package was released, you had the wrong values for the items.
You were charging me for lithium battery sticker when the product had no lithium batteries.
It took such a long time to get it sorted out.
It took a month to get everything sorted.
You took days before handing package over to courier after I paid.
Sending the package cost me more than the items itself.
You charge me rediculous amount for VAT when it should only be 21%.
I will never do business with you again.
Reply from MyUS.com
Hello DJ. We're very sorry to hear that your experience didn’t meet your expectations. At MyUS, we work hard to provide excellent service, so it’s concerning to hear about this situation. We’d like to look into the details further to understand what went wrong and how we can make it right. Please reach out to us at support@myus.com, and thank you for bringing this to our attention.
