Xendpay ask private and personnal…
Xendpay ask private and personnal information of the beneficiary of a transfert such as date of birth, my relationship with him/her, his political exposure, the purpose of the payment etc . And if I donot give these infos to them, xendpay say they will kept my payment on hold !! That is crazy, no other financial bank transfert institution ask such private details !!!
Even I donot know that and cannot ask my contact " what is you political purpose ?" that is indecent... I think it could be illegal and against privacy policy.
Also they never reply my questions after 3 days !!
For this reason I rate it the baddest service I used until now.
=update, after several message : still no reply , my money did not arrived to my beneficiary, and still kept on hold by them ! xendpay is a real fraud and swindle system. Everybody please be carefull !!!
Update 5 april :
reponse to xendpay reply :
That is not true, no other banks and other financial institutions requires such private information when a money transfer is done !!
I have used many other transfer service such as paypal, transferwise,various Iban bank transfer etc All what I need is name of the beneficiary and bank account information with swift etc. Never private infos such as birth date, transfer purpose,political purpose !!
Please be reasonable, do you realy think I could ask such private details to any beneficiary whom I want to send money to?? that is surrealist. And what about when it is a company not a private to which I want to send payment ??
Furtermore, xendpay never inform me that such details will be required when I suscribe to your service, that is unfair to not explain carefully about it when register to xendpay.
4 April 2019
Unprompted review