JG

Jim G

United States

Reviews

Review of CLMBR


Rated 1 out of 5 stars

I just received my third CLMBR machine

I just received my third CLMBR machine. The tempo and power metrics continue to spike into the thousands which completely skew the averages, meaning there is no way to truly track progress / improvement. The third machine was set up just like the second one by XPO. I do not think they know what they are doing. Question: how could the same problem be found on two CLMBR’s, number 2 and number 3? To me, this means there is a structural problem with the machine itself. Unbelievably frustrating as I come up on over 200,000 feet of climbing. This must be a pervasive problem, which is why CLMBR is unveiling a new design machine (more resistance and few other new features) at a huge discount- only $995 for existing customers. I am disappointed in CLMBR’s transparency with this problem and lack of overall expertise in fixing it. For the record: The first machine: the belt broke at 150,000 feel. The second machine: the metrics spiked like crazy per above. CLMBR sent another XPO technician who had no idea how to fix it and proceeded to take the monitor from the firs machine and put it on the new second machine, which did not fix the problem. So CLMBR sent me a third machine- and the same XPO individuals put the third one together, and the same problem. Super duper frustrated.

19 August 2022
Unprompted review

Review of CLMBR


Rated 2 out of 5 stars

After at 8 month wait for my first…

After at 8 month wait for my first climber, it was great until the belt broke at 150,000 feet. Then CLMBR sent me a second climber and the metrics spike- meaning my TEMPO goes to 45,000 or 12,000 or 3,000 sporadically and totally skews my average tempo. The same is happening for the power. They sent an XPO person who wasn’t really a technician and he just took the first machine’s monitor and it it on the new machine. I just did five classes and the spiking was crazy. I am so frustrated with the service, lack of resolution, and now the product itself. I am giving CLMBR three weeks to fix the machine for good or I will get a full refund and move on to VersaClimber. I have pictures and video to prove the point- the erratic, spiking numbers. Jim Griffith

2 August 2022
Unprompted review

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