Darren Thompson

United Kingdom

Reviews

Review of Chekin

Review of Hyper Startup Studio


Rated 5 out of 5 stars

Game-Changing Support For Startup Founders.

Hyper has been an outstanding partner in transforming my raw concept into a well-structured, investable proposition. Cristina and Andrei (Product Managers) brought clarity and sharp thinking to the user journey, helping to prioritise the right features for the MVP. Bill Amis offered real value on the commercial side, supporting the investor deck, refining the strategy, and guiding the SEIS application. And Trent Borrow, as Director of the UK, brought a no-nonsense approach that I found both insightful and grounding. The past few months have been transformative, and if they’re anything to go by, I feel confident heading into our investment round.

13 June 2025
Unprompted review

Reply from Hyper Startup Studio

Thanks so much Darren. I've passed this onto the wider team :)

Review of Openreach


Rated 3 out of 5 stars

Always insist on positioning your router in an open space

The installer setup my router behind my massive sky glass tv. I’m paying for 900Mbps but getting less than 10Mbps in my office upstairs.

3 June 2025
Unprompted review

Reply from Openreach

Hi Darren,

I'm sorry to hear about the issues here,

I would advise asking your provider to review the router settings and look into extenders on this. WIFI signal is guaranteed by your provider and they have steps to try and improve this.

Thanks
^Dan

Review of Big Motoring World


Rated 4 out of 5 stars

Wide selection, reasonable prices - more knowledgeable salespeople would help

The staff was friendly, and I appreciate their time and effort. However, the salesman was not transparent about the additional costs, which was a surprise when it was time to finalise the purchase. He also openly admitted to having very little car knowledge, which was not reassuring. He claimed the vehicle did not have CarPlay, so I booked and paid a deposit for a third-party installation. However, after the handover, I discovered the car had CarPlay. Despite these issues, the process was efficient, and a wide selection of vehicles existed.

3 December 2024

Reply from Big Motoring World

Hi Darren,

Thank you for leaving us a review!

I apologise that your experience with us wasn't what you had expected.

Providing a seamless and pleasant car-buying experience is our utmost priority, and we apologise for any inconvenience the sales of additional products may have caused.

I apologise for any inconvenience and frustration that may have been caused. I will pass along your feedback to the management team, where they can review this internally. Additional training will be provided to prevent this from happening in the future.

Kindest Regards,
Big Motoring World

Review of Yodel by InPost


Rated 1 out of 5 stars

Yodel let me down. Virgin should take note.

I moved home on the 15th of December. I had pre-arranged Sky to move with me. Sadly, Sky let me down because there was no Openreach connection at my house. The soonest they could arrange a crane was mid-January. I called Virgin and made a plan for a next-day connection. Happy days. I stayed home all Saturday but the Yodel driver was a no-show. I called Virgin to find out where he was after the specified 2-hour slot, and was told he missed me. Rubbish. No knock. No slip. Nothing. I offered to collect the equipment from the depot and was told this wasn't possible. The delivery finally came on Monday.

19 December 2023

Reply from Yodel by InPost

Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Jobseeker

Review of IronBox


Rated 1 out of 5 stars

Scam

Scam. I placed an order on the 15th February and 3 1/2 months later, no sign of my order.

15 May 2021
Unprompted review

Review of IronBox


Rated 1 out of 5 stars

My order never arrived!!! SCAM ALERT.

I ordered 2x 5kg weights (#11346) from Iron Strength just over two months ago and have still not received the order. Upon placing the order, the expected delivery time was 2 weeks (due to Covid challenges).

3 weeks after placing the order, I attempted to reach out to Iron Strength for a delivery update; sadly, their website was no longer active. Upon further investigation, their phone number didn't work, and my emails bounced.

I can only assume they're running a scam.

22 April 2021
Unprompted review

Review of Reward Gateway | Edenred

Review of Go Assist


Rated 1 out of 5 stars

A blueprint for receiving a poor review...

On Tuesday the 4th of August 2020, I called Go Assist to see if they could fix my Indesit fridge. The Chatham (Kent) engineer was then booked for Thursday 6th after I had specifically told them that I was out of town until the 10th. I tried calling several times and ended up having to drive to the engineer's workplace to confirm that he was aware that I was not in on Thursday. He rescheduled for today (11th of August). At 12 pm I called the engineer to make sure I would be at home when he was scheduled to arrive and was informed that he'd be with me between 2 pm to 4 pm. At 4:30 pm I called the engineer and after 30 mins of being on-hold the call was dropped. I then called Go Assist and after a further 12 mins on hold, I decided to hang up and try the engineer again. I tried calling back the engineer and it went straight to voicemail "Sorry, we're closed". The temperature is 31 degrees and my fridge still isn't repaired! I'm clearly not impressed, and what's worse is the Go Assist rep up-sold an insurance policy so it looks like we're stuck with poor service going forward.

11 August 2020
Unprompted review

Reply from Go Assist

Thank you for contacting us regarding the recent service you have received Darren. We appreciate your current frustration regarding the issues of getting ahold of the engineer and also the fact that your fridge is yet to be repaired. We would like to look into this further, therefore a representative will be in touch for some more information. Team Go Assist

Review of Nectar

Review of Fantastic Services


Rated 5 out of 5 stars

Don’t look anywhere else.

Excellent service. Stubborn stains were removed. No fuss, in and out. Highly recommended.

1 July 2019
Unprompted review

Reply from Fantastic Services

Dear Darren,
We at Fantastic Services are chuffed to bits to know that our hard work is appreciated!

Cleaning can be a thankless task at times, so to get such a great response only serves to keep up our morale.

Take care and don’t hesitate to call if we can help you again.

Kind regards,
Fantastic Services

Review of Bubble