CU

Customer

United Kingdom

Reviews

Review of Vivid Doors

Review of Bennetts


Rated 5 out of 5 stars

Easy online system and competitive…

Easy online system and competitive pricing

26 April 2025

Reply from Bennetts

Hello,

Thank you for your fantastic feedback. We want to make buying insurance with Bennetts as simple and easy for our customers as possible so it’s great to read your review.

If you ever have any questions about your cover, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer. We also have a great FAQ on there you can access any time of the day or night.

Thank you, Ildi.

Review of HeatandPlumb.com


Rated 5 out of 5 stars

Great service

Easy order and good delivery comms. Really helpful delivery driver helped get items into house

17 April 2025

Reply from HeatandPlumb.com

Hi,

Thank you so much for leaving a kind review and for taking time out of your day. Our aim is for 100% customer satisfaction at all times and our team will be very happy to read such wonderful comments.

We look forward to helping you again.

Warm Regards,

Team HeatAndPlumb

Review of Online Automotive Ltd


Rated 4 out of 5 stars

Parts arrived in time and passed MOT

Parts arrived in time for MOT test and fitted well. Car passed MOT

6 July 2024

Reply from Online Automotive Ltd

Hi,
Thank you for your positive feedback! We're delighted to hear you had a great experience with our courteous and skilled team. Looking forward to serving you again soon!
Regards
Online Automotive

Review of Nextbase


Rated 1 out of 5 stars

Excessive delivery delay

Took 10 days for a little memory card to come through in post. Nextbase need to select better delivery process

7 January 2024

Reply from Nextbase

Hello,

Thank you for leaving a Trust Pilot review.

I am terribly sorry for delay in getting your order to you.

This is far from the standard of service we want to provide our customers. I am sorry this has been your ordering experience.

Please be assured we will be working on improving our services so our customer's can expect a reliable service.

Kind regards,

The Nextbase Review Team

Review of DM Hall Surveyors


Rated 4 out of 5 stars

Great efficient service provided

Really efficient, quick service provided.

Cost of EPC preparation is at top end of price scale but documents received quickly.

Email address name published in email From and To box just said Elgin so may need their published name updated to reflect company name better in correspondence

4 September 2023

Reply from DM Hall Surveyors

Thank you for sharing this review and feedback. We take all comments on board.

Review of i-sells


Rated 4 out of 5 stars

Product was excellent, some delivery issues

Product was excellent, delivery time frame was poor due to postal service disruptions, should have been 48 hours but took 20 days to arrive
Company offered full refund on product due to delays
Many thanks

27 November 2022

Reply from i-sells

Thank you for taking time out to leave feedback for I-Sells

Below is a snapshot of what has happened along this timeline,
The item was shipped from our dispatch via RM Tracked 48 on Monday 28/11/22 – delivered RM 18/12/22
RM disputes 24/11, 25/11, 2-day backlog of parcels and letters creating the first of the delays prior to collection of this parcel
30/11, 01/12 is when the next strike action took place adding a further 2 days of backlogs to the already delayed items from the first two days of strikes started on 24/11 and 25/11
and subsequent strike dates 09/12, 11/12, 14/12, and 15/12 were all instrumental in causing this extreme delay along with the added issues caused by snow, it has been a tough time for everyone the past couple of months, and agree that it is totally unacceptable.

We will contact you shortly by email
Kind Regards

The I-Sells Team

Review of Toolstation


Rated 5 out of 5 stars

Reply from Toolstation

Good morning, Thank you so much for the review. I am pleased to hear you had a great experience with ourselves and I will ensure your feedback is passed on to the relevant department. We always love to hear from a happy customer. Kind regards, Harleigh.

Review of TRACKERSHOP LTD


Rated 5 out of 5 stars

Excellent fast service

Insurance company would not insure new car for theft until tracker fitted. Trackershop arranged and completed install next day and I managed to send Thatcham certificate to insurance company straight away

16 April 2021
Unprompted review

Reply from TRACKERSHOP LTD

Thank you for leaving us such a great review!

So glad that we could get your tracker fitted for you so quickly, please let us know if we can help in anyway in the future!
Thanks again!

Review of Gillmans


Rated 5 out of 5 stars

Excellent service

Excellent service allowing laundry room to be back up and running really quickly

19 March 2021

Reply from Gillmans

Thank you for taking the time to leave a great review, it’s much appreciated. Gillman’s

Review of Chinese Motorcycle Parts Online


Rated 5 out of 5 stars

Great service

Web site really easy to use and find parts. Part ordered and were delivered next day. Fantastic service

25 January 2020
Unprompted review

Review of TalkTalk

Review of Tape2go


Rated 4 out of 5 stars

Excellent product worked really well

Excellent product worked really well
Only 4 stars as was surprised I had to pay non mainland postage costs even though delivery was to mainland Scotland

10 April 2018
Unprompted review

Reply from Tape2go

Thank you for your 4* review, I've just checked and Moray is classed as the Scottish highlands. Unfortunately we have no control over which areas are treated this way by Royal Mail and our couriers. On the plus side though, we're pleased our product worked really well for you.. :)