United Kingdom
Review of SupremeCBD
Customer service is so important and the team are amazing. So fast with responses and the products has help me a lot in many ways. I would highly recommend
Reply from SupremeCBD
Thank you Chaida! We’re so glad our team and products have been able to help you. Your recommendation means a lot to us.
Review of DX
they didn't bother to move it in my flat. left outside my door. said "They didn't have time" to dismantle the box to fit it through the door
bare in mind i live alone. Thank God my neighbours were kind enough to help me
Reply from DX
Good afternoon, Chaida,
Thank you for taking the time to share your feedback with us. I’m very sorry to hear about your experience. Your delivery should never have been left outside your door without being brought into your flat, especially when you live alone and clearly needed support. It’s also unacceptable for the drivers to say they “didn’t have time” to dismantle the box to help it fit through the doorway - this is not the level of service or professionalism we expect from our teams.
You should always be able to rely on a proper, helpful delivery service, and I completely understand how stressful and frustrating this must have been. I’m glad your neighbours were kind enough to assist, but you should not have been put in that position.
Please be assured that your comments will be passed on to the relevant team so this can be reviewed and addressed. What you experienced is not the standard we aim to deliver, and your feedback is important in helping us improve.
Thank you again for bringing this to our attention.
Kind regards,
Scott
Customer Service Team
Review of Student Cribs
My experience with one of the people in charge of accounts was honestly very pleasing. I let her know what had been going on and she was very understanding and helpful and helped me through. Thank you Samirah. You’ve made my morning:)
Review of Avery UK
It came out great just got the wrong size
Review of MISSYEMPIRE
Missy empire is such an reliable website and really fast at getting back to you if you have any questions to ask. Would definitely recommend this site to my friends and family.
Reply from MISSYEMPIRE
Hey Chaida,
Thank you so much for taking the time to leave a review for us.
Your feedback is much appreciated.
Kind Regards,
CS Team
xx
