Be aware of glitches
I used Wheely for travel to Russia, I booked a ride from the airport to the hotel a week in advance, when I arrived at the airport, the booking was cancelled for no clear reason! After talking to the support team, another ride was assigned to us, the wait in the airport was frustrating. Then things were fine, until I cancelled a ride way ahead of time, while it showed that it was cancelled in the app, the driver didn’t get the cancellation and I was charged for the entire ride as a no show. Be careful, things are tricky with this app.
19 August 2024
Unprompted review