Michelle Koklas

I have ordered quite a few piece's of lingerie and everything has been exactly as advertised, the sizes have been perfect, the quality excellent and delivery has arrived right on time.

Absolutely outrageous! I sent a parcel to my daughter 3 weeks ago to Zakynthos, Greece. Since then I've tracked it regularly and have ended up being told by Evri's recorded messages that an attempt to deliver it happened on the 24/06/2025, which I totally accept. Since then it has been at the pickup point, wherever that is. I wasn't told or given any information on that so I could inform my daughter as to where to go. The message service told me today 01/07/2025 that another attempt was made on the 20/06/2025, how is that possible, and then after calling back yet again was 'told' that it had been delivered on Sunday 29/06/2025!!! I phoned them again yesterday 30/06/2025 and luckily enough was able to leave another message for a 'callback' which is supposed to happen within 24 hours. I heard nothing from them. I managed to get through the bombardment of options again today and left another message at 14:00pm for another 24 hour callback. Let's see if I get this one!!!

I've just met Nadine in the Hitchin Gym. What a lovely lady! I'm 63 years old with MS and other bits & pieces going on, but she was so helpful & understanding that I signed up straight away! I will definitely recommend this PureGym to all my family and friends!

The last piece I bought was the beautiful London Blue Topaz Tear Drop Ring. Customer service and delivery were spot on! I'm not sure of the date of purchase, but I believe it was in September 2024.

What a lovely lady Markita was. She went through the while process with me yesterday,15/01/2025, calmly, respectfully and very professionally. A credit to Pure Cremation whom I shall definitely recommend!

The delivery driver was very polite and courteous. My parcel was delivered in perfect condition and well within the time slot.

I have just come off of the webchat and had 'spoken' with Fran at the Customer Service Team. What an absolute delight! She was so helpful and resolved all my enquiries professionally, but friendly at the sane time. Well done APCOA on hiring such amazing customer service staff!

Absolutely disgusting!!! My sister in Australia has sent me roses via M&S which were delivered approximately half hour ago. My windows are open due to the heat so I was able to see the delivery driver walk past my lounge windows. Before I could reach the door (I have MS) I heard a 'thud'. He had literally dropped the box onto my cemented front door step. He was sullen and totally dismissive of me. If my 'gift' had been made of glass or any other breakable material it would have been completely destroyed!!! Absolutely disgusting behaviour!!!

Arthur at the Hitchin branch (Sainsburys). I have been in Retail/Hotel & Hospitality for over 46 years, so when my son & I went to collect a Lay Z Spa this afternoon we had the pleasure of meeting this young man. He couldn't have been more helpful and understanding. There was an issue with the weight of this particular product and he did everything possible to accommodate us. He definitely deserves a raise! Amazing customer service!

I was just 'speaking' with Carter & Luke W on live chat. It wasn't possible to answer all of my questions, but I was treated kindly and professionally.

I have always found pre-booked parking at the Luton Parkway to be so convenient, but on Monday 26/02/2024 most of the ground level parking spaces had been blocked off. I am disabled with blue badges, but found myself having to drive up 2 stories to find a parking space and then make my way around the parking lot to get to the stairs to get down to ground level. If you have disabled customers, why can't you have a service on your app that gives us some kind of priority parking or that give us allowances to make it easier to access the airport. I was seeing my son off on a short break, but then had to get back to my car alone.

I've always found Customer Services to be extremely helpful and friendly, but like many I'm struggling with bills etc, so I'm hoping something can be done to help vulnerable people more during these difficult times.

Everything I've bought from here has been amazing! I have found some dresses/skirts a little tight sometimes, but that's given me the incentive to shift some of this weight I've put on recently due to pure greediness lol. Thank you Everything5pounds.com for helping make me feel pretty again!

I absolutely love Amazon and have been shopping with them for years, but I couldn't believe it when a Botabay Dog Stroller was bought as a gift for my ageing dog from my sister and the description states that it has a rear storage pocket, it doesn't!!! That was one of the main reasons it was purchased. My ageing dog loves it, but we are so disappointed. My sister spent over £205.00 on it.......how disappointing!!!

We found Bilal R at the Luton Branch to be very professional, but friendly at the same time.

Rita was an absolute delight to speak to. She answered all my questions in a professional way and resolved my issue straight away. Well done IQOS for employing such delightful customer service advisors!

I've just spoken to one of your advisors called Saad. He was extremely helpful, very professional and friendly at the same time. Well done IQOS for your choice of customer service agents.

I bought this gift for my daughter & son-in-law last year, so I've done the same for my son now. Thank you Virgin for this experience! We had a great time last time and know its going to be just as good this year!!!

The site was easy to use and the price amazing!!!

I have always been a great admirer of the NHS and I would like to humbly apologise to them for my recent review. It was written out of frustration, but I just received a telephone call from a lovely lady by the name of Lisa who immediately solved my appointment booking problem. Thank you Lisa and to all the staff at the NHS who do such a wonderful job!!!