Belgium
Review of Goodiebox Nederland
I love the products and idea from Goodiebox. Every month i feel like I get a surprise, a bunch of beauty products that are a treat for myself. Communication is always quick and very friendly. I love it!
Reply from Goodiebox Nederland
Hi Chris, thank you so much for you kind words! 💛 I really love the fact that we can surprise you every month. Keep treating yourself and know that we are always here for you. 🤩 Love, Naomi
Review of Vaillant Belgium
I have never been so mad at company. The day after they maintain my boiler, which after canceling twice I had to wait the entire day for the technician to come. Which screwed up several deadline, then the next morning when I want to shower no hot water because of an error of the technician. Now I have to wait 5 days bf someone can come and fix their own mistake, in the middle of bloody winter with no heating or be able to shower. ffs. The lady on the phone was friendly at least, but that doesn't make their services any better. Thanks Vaillant for helping your customers freeze in the winter!
Reply from Vaillant Belgium
Dear Mr, Mrs,
With this message we would like to thank you for your feedback. It is very important to us.
We would like to apologise for the inconvenience.
We would like to rectify this as soon as possible and discuss the matter with you directly. Could you send us an e-mail to complaint@vaillant.be, possibly with your telephone number? This way we can contact you immediately and solve the problem quickly.
Thank you in advance and see you soon!
Lieve
Team Vaillant
Review of Matrasaanhuis.nl
I received the matras directly, the order went smoothly.
I bought the matras to take away the split in between the two matrasses, without loosing the quality of the matras itself. the first few weeks I slept so well on it.
But after 2 months the matras i starting to feel like it is thinning out. the split in between the two matrasses is starting come through.
Is that normal?
Reply from Matrasaanhuis.nl
Beste klant,
U heeft een Topcover gekocht, blijkbaar om de naad tussen 2 matrassen te overbruggen. De Topcover zal inderdaad het gevoel van de naad verminderen; dat klopt ook met uw beschrijving. Maar...als de ruimte tussen de matrassen te groot is, of de matrassen kunnen uiteenschuiven, zal de Topcover niet 2 matrassen bij elkaar kunnen houden. In die situatie moet u zorgen dat de matrassen niet kunnen verschuiven, bijvoorbeeld door een anti-slipmat onder de matrassen te voegen. Bij sterk uit elkaar schuivende matrassen is een topdekmatras een betere optie. We helpen u graag verder.
Team Matrasaanhuis
