SM

Simon Martin

United Kingdom

Reviews

Review of Vivid Doors


Rated 5 out of 5 stars

Excellent product, great service

Excellent product, great to deal with and best prices I could find. Unfortunately one door was damaged by delivery company but Vivid doors organised a replacement promptly, without quibbling.
Would certainly use them again.

19 November 2025

Review of Bathroom Mountain


Rated 5 out of 5 stars

Faultless customer service

I had lost part of the fitting kit for a radiator purchased from Tile Mountain and contacted them several months after the original purchase to try and organise a replacement.
Zara N dealt with my request promptly and the parts were dispatched within a few days, at no cost!

24 November 2025
Unprompted review

Review of Kitchen Craft Design


Rated 5 out of 5 stars

This is the email I sent to KCD:

This is the email I sent to KCD:
Thanks for your help with the delivery.
Due to an error on my part, your guys were delayed heading home, they kindly waited for me to get to the house to take delivery. They were very helpful and good natured about the hold-up.
I was also a more than happy with your help (and your colleagues) in sourcing the products I wanted at great prices.
All in all, excellent service and greatly appreciated. Im only sorry that I I don’t need any more appliances!
Regards,

5 March 2025
Unprompted review

Review of Porcelain Superstore

Review of The Shutter Store UK


Rated 5 out of 5 stars

Shutter excellence

Very good online info backed up by helpful,knowledgable staff

20 June 2024

Reply from The Shutter Store UK

Hi Simon

Thank you for your kind review.

Best Wishes
The Customer Service Team

Review of Red Torpedo


Rated 5 out of 5 stars

Top quality gear

Top quality gear. Great customer service.
I’ve had some Red Torpedo shirts for over ten years and they are still in great shape (Same for the underpants!)

23 April 2024

Review of Revtronic


Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great communication, super quick turnaround.

3 May 2024
Unprompted review

Reply from Revtronic

Thank you, Simon! We're thrilled to hear about your positive experience. Your satisfaction is our priority!

Review of Tayna Batteries


Rated 1 out of 5 stars

Now been waiting three weeks for a…

Now been waiting three weeks for a refund. For all Tayna’s good customer service and prompt response to enquiries they have let themselves down this time.

1 August 2022

Reply from Tayna Batteries

Hi Simon,

Please accept our apologies for the delay in actioning your refund. Unfortunately this was down to human error by a member of our team.

We apologise for the inconvenience and I'm happy to see that your refund went through in full eventually!

Kind Regards,
AB

Review of Tayna Batteries


Rated 3 out of 5 stars

Varta AGM snag

Tanya are great to deal with and respond promptly to enquiries.
I purchased a Varta AGM battery assuming it could be side mounted as Is generally the case with AGM batteries. It turned out that this was not the case and perhaps that info could have been clearer in the listing. Two weeks after returning the battery I have not been refunded. The alternative battery that I bought arrived promptly and is working well.

27 July 2022

Review of Envirofone


Rated 1 out of 5 stars

No show phone

Sorry, can’t give more stars as not received the phone, but I accept this is not your fault.
Do think you should confirm delivery before asking for a review!

6 October 2021

Reply from Envirofone

Hi Simon

Thank you for taking the time to speak with us today, we are pleased we could assist you with this matter and should you require any further assistance please do get in touch.

Kindest Regards Allan

Review of Ann Summers Ltd


Rated 1 out of 5 stars

I thought it would come quicker

It hasn’t arrived yet.
Post office problem I guess but obviously I can’t give any other rating for shopping experience

30 April 2020
Unprompted review

Reply from Ann Summers Ltd

Hi Simon,

Thank you for taking the time to leave us a review.

Our teams are working very hard to meet expectations and we are aiming to maintain our standard delivery operation. However, given the current situation and due to extra measures we’ve put in place to safeguard our teams, please be aware our deliveries may take up to 10 working days to reach you.

If it has been more than 10 working days, please email us at support@annsummers.com and we can look into this for you.

Review of Breezemount


Rated 5 out of 5 stars

Very curtiuos service

Bulky delivery from Ikea delivered by;
Jay Newson & Kane Putinhofer

Polite and efficient, took great care of the delivery and our home.

17 January 2017
Unprompted review

Reply from Breezemount

Many thanks for your comments which I've passed on - I'm sure their management team will want to congratulate them for their efforts.

Kind regards

Sharon