MSC

Hi bro,

Thank you for sharing this, and we’re really sorry for the frustration this may have caused.

Just to clarify, we usually respond to all emails within 24 business hours (Monday–Friday). Our return process is also clearly outlined on our website.
As long as the return is submitted following the process, once the item is received by our warehouse, it will be inspected, processed, and restocked, and refunds are completed within 4 business days after inspection.

At the moment, it’s possible that we haven’t seen a return request linked to this order yet. To help us look into this properly, please feel free to contact us at friendscare@yhone.com
, and we’ll be happy to check the order status and assist you further.

We truly want to help get this resolved for you.
--Luna