Ms Smith

I’m extremely disappointed with how Stonegate has handled my complaint. Most of my letters were ignored, and the replies I did receive were dismissive and unhelpful. It feels as though they have no genuine interest in resolving issues or taking responsibility for poor service — a very frustrating and unprofessional experience.

Very disappointed by how Hobbycraft handled my 17-year-old daughter’s job application. She was shortlisted from 400 applicants, then caught off guard by an unannounced phone interview. I raised this formally and was assured a proper response, yet after replying, I was ignored and sent a generic closure email.

Unprofessional, dismissive, and not what I’d expect from a company that claims to support young people.

How rude was your man working in your Dorchester branch! I literally opened the door with my daughter and he yelled ‘you can’t come in!’ He leapt across the floor! He didn’t even have the decency to ask her for her ID! Presumption at its finest!

Thank you for arranging a Dental Nurse Apprenticeship interview for my daughter, just to be told and rejected after 2 whole weeks! Who does that? 😡

Scammed by one of your drivers!
Ordered in good faith tonight some groceries from Coop and received a completely wrong order!
The driver insisted on having the delivery code, in order to continue with his deliveries, his words…
However, now the delivery has been completed and I’m without any food, so thanks a lot Uber!
Uber do not wish to help me, instead they want proof of photos of the wrong order! How??? The driver took the wrong order away in his bike!

Hello Fresh are so mean and want to tie you in as long as possible. I have tried to cancel a delivery just one day out of their window period. They said it just was impossible to do so and that I would have to keep my weeks delivery. Then they changed their minds and said they could give me credit for when I'd like to return to them. So they can in fact stop a delivery! I'd like my money back please!

RE: Regarding Hello Fresh response - clearly you are not governed by a tight schedule by suppliers etc and set in stone for my next delivery OR you wouldn’t be able to give me a credit and then cancel my delivery! Nice contradiction 😡

Always have great service from the Ringwood Road branch in Poole!
I needed two bulbs fitted yesterday. They were fitted promptly by a young man called Lewis. He evened saved me money by selling a bulb kit! Many thanks Halfords

I downloaded this tutoring website only a couple of
weeks before my first English GCSE. I can't describe how much the Light Up Hub has helped me. I learnt more in one video than months of confusion in school. The website is very clear and each video is set out in a methodical way, also incorporating grade 9 analysis and techniques to use in the exam. It's very quick to start revising.The slide shows after each video, are incredibly helpful when doing flash cards to help you remember in a quick and efficient way. I was skeptical at first about paying for an online tutoring website but believe me, money well spent! I went from not passing ( low 3s in both literature and language) to a 5 in literature and 6 in language. Thank you again, I'm beyond grateful to have found help to finally pass English. I found this method of revising a lot better than just working out of textbooks.

-Mei Lawrence

Warning ⚠️ do not buy anything expensive or do not expect your money back! After you receive and item, you have just 48 HOURS to report a problem or you click ‘Everything is OK’. So if you find out that an item is faulty, Vinted do not want or have to assist you, in any way, due to their T&Cs. Thank goodness for Amazon and eBay! 🙏

Just Eat just dismissed my takeaway complaint. So now I have wasted £32 on a totally spoilt meal. Thank you 😡

Even when we move counties, I can always rely on Kwikfit! Thank you for fitting us in for a last minute tyre change. Thank you Callum - Nuffield Trading Estate, Canford Heath, Poole

Easy online booking, even for the following day. Polite and friendly staff - Ringwood Road staff

Writing on behalf of my other half, as he’s too nice to rate Airbnb.
It seems like it’s a complete fix. They like to keep their Hosts looking like they are 5 Star, by either removing the lesser ratings or by hiding them. Please look at the number of reviews against counted/actual shown ones. Invariably the reviews do not add up.

What a waste of time! No effect on my finger joint pain sadly. Instead they give me extreme bloating! I won’t be taking any more of these turmeric tablets.

I popped into one of your stores, as I was advised by another shop, who incidentally would have not charged me, but their hole punch was too big. All I needed for my daughter, was for two holes to be punched into some sandal straps. I was so shocked that he had the audacity to ask for £2! How mean can you be hey?! No materials or time was even lost… The Generosity Award goes to…

Bought a wireless doorbell 2 years ago, so now it’s out of warranty and not covered as a faulty product. Will stick with Amazon, at least I’ll be covered regardless of manufacturer.

Currys you redeemed yourself by employing a ‘teen’ member of the Management Team today. He had more knowledge, decency and professionalism than your CEO. Well done James from the Wessex Gate, Poole store 🙏

This is the only company I have ever known that has kept their premiums low and at the same years previous price! Always had a prompt professional service to date. Highly recommend this car breakdown service 👍

Recently bought a pair of earbuds and had to wait over a week for them to arrive. No communication was sent like other ‘normal’ companies. They arrived eventually, only to find that they were hard to operate and the voice controls did not work. The side orange buttons were not touch sensitive and hard to click on and this moved the earbud in the process. I wouldn’t recommend the item or the customer care. Now I have to pay for the return postage 😡

This is my new found favourite company! They have been so helpful and flexible recently, they are just amazing over X messages.