United Kingdom
Review of Cartech Electronics Ltd
They supplied a cloned replacement, quickly and very reasonably priced, recoded and plugged it in and instantly job done !
They keep you informed every step of the way.
Reply from Cartech Electronics Ltd
Thanks Steve, your feedback is greatly appreciated. All the best! 😃
Review of GoSkippy Insurance
Same stock reply to every complaint, they don't seem good at communicating, any details on success of promised follow ups ?
Review of Viking Direct
Reply from Viking Direct
Good Morning Steve
Thank you for your 5* review.
Its great to hear your positive feedback on our excellent quality products and super fast delivery.
Many Thanks
Karen
Viking Customer Service
Review of Printerpix UK
Review of Iglu Cruise
Charged taxi fare while others had vouchers, request for refund ignored, blamed it on celebrity cruise line, even though this was day before cruise started. £89 lost ! Pathetic after cruise service, beware of this company
REGARDING THEIR REPLY, AS I DIDN'T REALISE THAT WE WERE THE ONLY COUPLE WHO DIDN'T HAVE VOUCHERS, WHY WOULD I HAVE GOT RECEIPTS FOR THE TAXIS ???? I HAVE NO RECEIPTS BUT THEY KNOW THAT I WAS CHARGED! IS THIS GOING TO BE THEIR GETOUT ?
I WILL ADMIT ANY STAFF THAT HAVE CONTACTED ME HAVE BEEN POLITE BUT I STILL HAVEN'T HAD A REFUND. TALK GETS ME NOWHERE
Latest news
Offered a £75 voucher but as I'll not use it, they're giving nothing, all I want is my taxi fare refunded, no meaningless gestures, just my cash back.
Truly useless customer service, please think twice before using IGLU !!!
Reply from Iglu Cruise
Hi there, thanks for taking the time to leave a review.
We are disheartened to learn of your concerns surrounding a pre-cruise taxi. As your package was booked through the Cruise Line's booking system, this would explain why Celebrity were mentioned when explaining the concerns. Nevertheless, we are disappointed to learn your holiday was sullied by the lack of transfer.
Upon reviewing your booking, we note that an agent from our Customer Relations team has requested a copy of your receipts for the taxi you used. Once this request is responded to, we will be able to query this with the Cruise Line as appropriate.
We hope that despite this, you had a wonderful holiday.
Thank you for your feedback.
Kindest regards
Review of ProCook
If any professional chef uses these I would be amazed !!
I purchased a Frying pan , clue being in the name Frying !!
Everything stuck including eggs , on complaining was informed I had got it too hot !!!!
How can you fry a steak without heat ??
Useless item now in the bin and £40 wasted , never again !
only selected 1 star because there is no minus choice
update
The local shop have tried to be helpful , forwarding on my emails to the company complaints dept.
After around two weeks not a single word from the company !!!
I was originally told ceramic finish doesn't stand heat , as supercar brakes are made from ceramic and glow white hot that sounds absolute rubbish to me
They seem to have no customer service at all , so any buyers beware of ProCook based on my experience
Reply from ProCook
Hello Steve,
Thank you for your review and feedback. I am very sorry to hear about your negative experience. Could you please provide your order number so that I can look into this for you?
Warm Regards,
Alex
ProCook Web Team
Review of Yodel by InPost
Was having trouble getting a parcel from the Netherlands delivered so went on the web chat system for help. I will admit I did not hold out much hope having dealt with other companys before
What a revelation !!! A lovely person called Lindsey could not have been more helpful. I got connected immediately and within 5 minutes everything had been sorted , no hassle.
Lindsey is one Yodel should be proud of , efficient and friendly and gets the job done.
Thanks so much
Steve
