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Mick Mooney

United Kingdom

Reviews

Review of The Knowledge Academy


Rated 5 out of 5 stars

Gagan was my invigilator for my BCS…

Gagan was my invigilator for my BCS exam. She was prompt, professional and very supportive. She ensured I was relaxed and ready for my exam which was greatly appreciated. I would definitely recommend her.

14 February 2026
Unprompted review

Review of The Knowledge Academy

Review of The Paint Shed


Rated 5 out of 5 stars

Great service and staff at the…

Great service and staff at the Anniesland branch in Glasgow.

17 December 2025

Reply from The Paint Shed

Hello Mick,

We're happy to hear that you had a positive experience with our team at the Anniesland branch. Thank you for your kind feedback!

Kind Regards,
The Paint Shed

Review of Nala's Baby


Rated 1 out of 5 stars

Moisturiser has C15-19 Alkane as an ingredient!

I am looking at the ingredients on the moisturising lotion, and it lists C15-19 Alkane as an ingredient. That is a hydrocarbon, a petroleum distillate (I work in the oil industry)! Why is it one of the main ingredients? I read it is an emollient, but what is it doing in a baby lotion???

10 December 2025
Unprompted review

Reply from Nala's Baby

Hi Mick,

Thank you for leaving your review. Just to reassure you — the C15-19 Alkane in our lotion is EMOGREEN™ L15, which is a high purity, non-polar and biodegradable, bio-sourced (non-GMO) emollient. It’s a pure vegetable alkane and a safe, gentle alternative to volatile silicone oils or mineral oil.

We hope this helps clarify, and we're always here if you have any other questions!

Review of World of Books

Review of The Knowledge Academy

Review of Superlec Direct


Rated 5 out of 5 stars

Great service from a very reliable…

Great service from a very reliable company. The vent-axia fan was packaged well and worked perfectly, as expected.

5 April 2025

Reply from Superlec Direct

Thank you for the wonderful feedback! We're so pleased to hear you were happy with our service and that the Vent-Axia fan arrived safely and performed just as expected. Reliability is what we aim for, so it’s great to know we delivered!

Looking forward to helping you again in the future.

Review of The Knowledge Academy


Rated 5 out of 5 stars

Top notch vigilator

Gagan was my vigilator for this exam. She was very professional while also calming and supportive. She responded to my questions, putting me at ease ahead of the exam. She was available throughout and again supportive at the closing of the exam. I hope I have her again in future exams.

5 April 2025
Unprompted review

Review of Superlec Direct


Rated 5 out of 5 stars

Vent-axia fan - good but timer is not working

Vent-axia fan arrived quickly and well packaged and is a genuine item, looks good and fan is quiet as expected - I have installed many of these before - however the timer function does not work. Superlec kindly phoned to apologise and made an offer to replace the item - superb service!

24 March 2025

Reply from Superlec Direct

Thank you for your feedback! We're glad to hear the fan arrived quickly and was well-packaged. We understand the issue with the timer function, and we have spoken to you directly to resolve this. If you need further assistance, please don't hesitate to reach out.

Review of Specsavers

Review of Octopus Energy


Rated 2 out of 5 stars

Wrong advice and no early switch on remain

Given wrong advice repeatedly about when I am able to switch provider, and then when I stayed with Octopus (switching solar panel information is tedious in extreme) was unable to move to the cheaper tariff immediately.

4 December 2024
Unprompted review

Reply from Octopus Energy

Hi Michael,

My name is Bethany and I am a customer happiness specialist here at Octopus Energy. Thank you for taking the time to leave a Trust pilot review, and share your experience with us. Your feedback is invaluable in helping us identify where we need to improve.

I want to confirm that we do not charge exit fees if you are within 49 days of the expiration date of the tariff. I have dropped you an email to discuss this in a bit further detail, but in the meantime I can confirm during your tariff switch you were not charged the exit fees.

I can also help you with any solar queries you have, please feel free to reply to my email to directly contact me about the situation. I look forward to hearing back from you.

Kind regards,
Bethany
Octopus Energy

Review of Everest reviews – windows, doors & more | Everest.co.uk


Rated 5 out of 5 stars

Reply from Everest reviews – windows, doors & more | Everest.co.uk

Hello Mick, We really appreciate you taking the time to leave us a review, it is nice to hear that you are very pleased with the new Windows we recently installed for you along with the service that you received from us.

Review of ScottishPower


Rated 1 out of 5 stars

Truly awful service

Truly awful service.

Send a bill, cancel a bill, inflate a bill, go to the ombudsman, get a £100 goodwill payment for all the stress and poor service, get another bill, ignore the goodwill payemnt, use opaque additions to the bill, inflate the bill, ignore communications, cancel bill, inflate bill, ignore us, phone my hard of hearing mother instead of me as agreed, ignore communications, take an inflated payment, ignore £100 goodwill, and close the account.

That is the SP way in our experience.

To be avoided at all costs.

29 April 2021
Unprompted review

Reply from ScottishPower

Hi there, I am really sorry about the trouble you have had with this, can I ask that you send me some details please? Please provide your full name, address and account details in your email along with a copy of this review that you have left on Trustpilot. The email address to send it to is contactus@scottishpower.com – please put Trustpilot – FAO Suzanne in the email subject heading to ensure it gets to me as quickly as possible and I can start working on it for you.

Kind regards,
Suzanne

Review of Blackcircles.com

Review of Walls and Floors

Review of Prosperous Life Funeral Plans


Rated 5 out of 5 stars

Great service and plan offer

Great service and plan offer, plus clarity on questions asked.

13 November 2020

Reply from Prosperous Life Funeral Plans

Good Morning Mick, thank you for leaving a 5 star review with us this morning. We are thrilled that you found the service professional and that you felt comfortable when speaking to our staff. By having a Prosperous Life prepaid funeral plan you have fixed the cost of your Funeral Directors services at today's prices, tailored your personal requirements to ensure that your wishes are carried out the way you want them and have protected your family and loved ones from the emotional and financial stress that comes with organising a funeral. Thank you for choosing Prosperous Life and welcome. Please don't hesitate to contact us at anytime should you need anything further.
Kind regards
Emily

Review of Walls and Floors

Review of Walls and Floors

Review of HSS ProService