PB

Patrik Bergmann

Switzerland

Reviews

Review of fgmotostore.com


Rated 1 out of 5 stars

I placed an order and did not get any…

I placed an order and did not get any shipment confirmaton, tried to contact the company severel times via tel. 93 386 53 21 or 606 460 598 and nobody ever picks up the phone or replies to email at all.

6 weeks later no change - simple finding:
WARNING STAY AWAY FROM THIS COMPANY!!!!!

1 July 2024
Unprompted review

Review of RafaelStore.com


Rated 5 out of 5 stars

Sehr gut

Echt top abwicklung...

20 January 2016
Unprompted review

Reply from RafaelStore.com

Danke
Wir warten sie wieder auf www.rafaelstore.com
Roberto
Rafael Store Staff

Review of SmartBuyGlasses


Rated 2 out of 5 stars

negative experience

This company lists all glasses "as to be delivered within 5-11 working days" fact is that this in not correct.

If one order and pays one then needs to chase for update regarding delivery since there is no visible status update regarding the delivery.
A person named [Name] then informs that there is a production delay and in the end they need to admit that they are now not anymore able to provide this model one had choosen, but the offfer other models as replace and offer a discount ot 5%.
My issue then was that the replacemodel was to small, compared to the originaly model I was interested, so needed to send back, received as customer Import Tax bills that need to be paid directly - its up to you to then chase this company for refund.
Maybe for glasses which are marked as items "on stock" there they are really able to provide, but this is only a assumption.
So if I look today - I have paid for a sunglass which this company was never even able to provide and the worst part: that model Tag Heuer TH5104 is still listed on their Homepage as available......deliverable wihin 5-11 working days...this is now is a rather bad joke to me!
No I would not recommend this company at all.

23 October 2014
Unprompted review

Reply from SmartBuyGlasses

Dear Patrik,

I am really sorry that we couldn’t provide you the glasses you originally wanted. From time to time some delays may happen due to the brand's popularity/exclusivity or limited production line.

For issues mentioned above, our customer service team has already get in touch with you and will try to resolve the issue as soon as we can.

Best Regards,

SmartBuyGlasses

Review of reifendirekt.ch


Rated 5 out of 5 stars

daumen hoch

reibungslos

19 October 2014
Unprompted review

Reply from reifendirekt.ch

Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Sie mit Ihrem Kauf bei uns zufrieden waren und hoffen, Sie bald mal wieder bei uns begrüßen zu dürfen. Ihr Team ReifenDirekt.ch