Absolute scammers
My airline lost my baggage. Took them more than a day to return this luggage so we had to buy some emergency clothes. Assistcard refused to pay despite me giving all information and referred to a third party insurance… who asked again for all the same information and even more. Never paid me. Avoid at all costs, proper scammers
UPDATE 2 MONTHS LATER: After posting this review, Assistcard contacted me. Then they also tried to reach out to Caser and didn't reply to them either. After this, they reimbursed me what I spent in a matter of two days. Good customer service in this second round.
Reply from Assist Card
Hello Iago, with the information provided, we’re currently unable to identify your case. Could you please send us your Case ID via email at customerservice@assistcard.com? This way, we can assist you right away. Best regards
