MC

Michelle Cutter

United Kingdom

Reviews

Review of Mindway

Rated 1 out of 5 stars

Have attempted to charge me £180…

Have attempted to charge me £180 tonight after my account is fully closed and unable to be accessed. Very disappointing for a MH app to have now triggered an anxiety response when contacted by my bank fraud team

16 October 2025
Unprompted review

Reply from Mindway

Dear Michelle Cutter,

We're truly sorry for the distress caused by the unexpected charge after your account was closed. This is not the experience we want for our users, and we are working to improve our systems. Please contact us at help@mindway.app with your account email and order number so we can investigate this for you immediately.

Sincerely,
Mindway Team

Review of PureGym UK

Rated 5 out of 5 stars

Really easy to join!

16 March 2025

Reply from PureGym UK

Hi Michelle - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Review of Furdeco

Rated 1 out of 5 stars

Very difficult to arrange delivery as…

Very difficult to arrange delivery as times so limited around my working commitments
Would call - delivery day would be changed - would advise I could only do AM and then the day before would be advised the delivery was PM and I would have to cancel, despite taking the morning off work.

20 January 2025

Reply from Furdeco

We are saddened to read your feedback Michelle, we try our best to accommodate customer requests for a preferred delivery time.

We sincerely apologise for any inconvenience caused.

Regards,


Sam

Review of Travel Republic