Fine
I would have rated higher but I have been a member for about 2 years I think possibly longer and although I don't come very often these days, every time I do since the first day my fob hasn't worked and I need to buzz the buzzer to be let in and disturb someone, may seem trivial but its been years now and each time I come in same thing and person is very polite and looks at it with promises of head office will sort but never sorts! I even got banned from booking classes as I wasn't officially in the gym 3 times in a row or something (even tho I was there) but apart from that I like the gym!
Reply from Energie Fitness
Hi Sarah,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
